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Senior Technical Assistant - Homeless Resolution & Prevention
Senior Technical Assistant - Homeless Resolution & PreventionCity of Lancaster • Lancaster, CA, US
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Senior Technical Assistant - Homeless Resolution & Prevention

Senior Technical Assistant - Homeless Resolution & Prevention

City of Lancaster • Lancaster, CA, US
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Job Summary :

Under general supervision, provides logistical, administrative, and program support for the City of Lancaster’s homelessness response initiatives funded by Measure A.

Responsible for supporting the coordination of community events, assisting with service provider engagement, contributing to program documentation, and assisting with

quarterly reporting efforts. This position is funded by Measure A through the County of Los Angeles. The City and County will evaluate the effectiveness of the position on an annual basis to determine the next fiscal year’s funding level. Either party may terminate funding for the position at the end of each fiscal year, resulting in termination of the position.

Supervisory Responsibilities :

  • None

Responsibilities may include but are not limited to :

  • Oversee program activities to ensure alignment with goals and service standards outlined in County contracts and MOA’s with service providers.
  • Collaborate closely with service providers to enhance coordination and improve program service delivery outcomes.
  • Maintain partnerships with nonprofit, and city service providers to support program effectiveness.
  • Assist in developing and implementing program evaluation tools and methods in partnership with the Homeless Coordinator.
  • Collect, analyze, and compile program data including service delivery metrics, attendance, and referral outcomes to support quarterly reporting.
  • Prepare comprehensive quarterly reports summarizing program impact, challenges, and recommendations.
  • Support the planning and coordination of community events that align with program objectives and service delivery enhancements.
  • Assist in the preparation and dissemination of program materials, surveys, and partner communications to ensure consistent messaging and feedback collection.
  • Document and relay partner feedback and community input to inform continuous program improvement.
  • Monitor program implementation and actively contribute to identifying and addressing gaps or barriers within services.
  • Prepare and submit program budget requests, assess personnel, equipment, and collaborate with superiors on funding priorities.
  • Support weekly, bi-weekly, and monthly program meetings, ensuring programs remain centered on human impact and real-time data.
  • Enter and maintain accurate program and service data using Tyler software to support tracking, reporting, and compliance requirements.
  • Prepare MOA’s, purchase orders, review and enter invoices into financial system.
  • Perform other related duties as assigned.
  • The duties listed above are not intended to be all-inclusive. An employee may also perform other related duties as assigned by their immediate supervisor. This position is considered non-exempt.

    Minimum Qualifications :

  • Understand and follow written and oral instructions.
  • Strong verbal and written communication skills.
  • Deal tactfully and effectively with staff, participants, service providers, and the public.
  • Proficient in using Tyler software for managing contracts, purchase orders, and invoices.
  • Education and Experience :

  • Experienced in managing county funds and grants, including compliance with associated requirements.
  • Any equivalent combination of education and experience that provides the knowledge, skills, and abilities necessary for acceptable job performance
  • Currently enrolled in a college or university majoring in Public Administration, Social Work, Business, or a related field is desirable
  • Core Competencies :

  • Problem Solving – Analytically and logically evaluating information
  • Learning Agility – Seeking learning opportunities and applying the lessons to work
  • Handling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversity
  • Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability
  • Safety Focus – Showing Vigilance and care in identifying and addressing health risks and safety hazards
  • Customer Focus – Attending to the Needs and expectations of customers
  • Informing – Proactively obtaining and sharing information
  • Teamwork – Collaborating with others to achieve shared goals
  • Valuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the workplace
  • Allocating Resources – Prioritizing the use of fiscal and material resources to maximize organizational effectiveness
  • Guiding Principles

  • Put people first.
  • Be visionary.
  • Be an ambassador for Lancaster.
  • Be Fiscally Responsible.
  • Be Creative.
  • Always Improving.
  • Be Adaptable and Resilient.
  • Essential Physical Requirements :

  • Ascend / Descend stairs / ladders / balance (moderate)
  • Position self to bend or twist (frequent)
  • To move, transport, position items up to 15 lbs. (frequent)
  • Exposed to outdoor weather conditions (infrequent)
  • Operate Equipment (none)
  • Stationary or squatting position (frequent)
  • Environmental Factors :

  • Work under time pressure (moderate to frequent)
  • Interruptions (frequent)
  • Essential Cognitive Functions :

  • Analyze (continuous)
  • Computations (frequent)
  • Generate Written Work Product (moderate)
  • Independent Problem Solving (continuous)
  • Interruptions (frequent)
  • Maintain Positive Public Relations (continuous)
  • Organize (frequent)
  • Disaster Service Worker :

    Pursuant to California Government Code Section 3100-3109, all public employees are declared disaster service workers subject to disaster service activities as may be assigned to them in the event of fire, flood, earthquake, or other natural or man-made disaster

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

    Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time;

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