County Caseworker 2 (Local Government) - Lehigh County MH / ID

THE POSITION

NOTE : THIS IS A REPOSTING OF CS-2025-33959-L0624 WHICH WAS PREVIOUSLY OPEN FROM SEPTEMBER 22, 2025 TO OCTOBER 5, 2025. PREVIOUS APPLICANTS DO NOT NEED TO REAPPLY.

The Office of Crisis Intervention provides vital support to all residents of Lehigh County who are experiencing a mental health emergency with the purpose of accessing treatment, recovery, and ultimately an improved quality of life.

Come join our dedicated team and help make a difference in the lives of others.

DESCRIPTION OF WORK

This is a professional Caseworker 2 position in the combined Information & Referral and Crisis Intervention Unit. The Crisis Intervention Unit is licensed for telephone, walk-in, and mobile services through OMHSAS. Duties and responsibilities of the Crisis Counselor / Information & Referral Caseworker include obtaining information from clients and family members, prioritizing the need for various services, recognizing signs and symptoms of mental illness, and working cooperatively with all agencies to ensure prompt and effective treatment. Professional responsibilities include the pursuit of continued training opportunities to keep updated as new treatment trends occur. You must be proficient in the timely completion of all required forms and computer software required to perform job duties.

Work Schedule and Additional Information :

• Full time employment, 8 : 00 am thru 4 : 00 pm, Monday-Friday, with a 30 minute lunch.
• Work hours and shifts will vary depending on the needs of the agency. This position may involve rotating shifts.
• Telework : You will not have the option to telework in this position.
• You will receive further communication regarding this position via email. Check your email, including spam / junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements :

Other Requirements :

Legal Requirements :

Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply :

Veterans :

Telecommunications Relay Service (TRS) :

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or :

your score may be lower than deserved.

you may be disqualified.

Your results will be provided via email.