Technical Analyst

Emergent Method is seeking qualified candidates to fill an analyst position on a large-scale IT system implementation project.

The selected individual will lead analytics maintenance and enhancement activities working with client personnel and project team.

The individual will work with a project Sprint team serving as the team lead and prepping, developing, and refining future sprints while reporting on the current team status in the broader meetings.

This is a full-time position that will support ongoing project operations in Baton Rouge, Louisiana.  The ideal candidate is flexible, able to work in a fast-paced and rapidly changing environment, confident handling a wide range of tasks and utilizing problem-solving skills, and willing to embrace the challenges associated with complex system implementation projects.

Additionally, candidates should have relevant technical backgrounds and experience with exceptional interpersonal and communication skills.

Key responsibilities include, but are not limited to, the following :

• Leading daily internal calls focused on solution assessment, cross team dependencies, and internal touchpoints Coordinating between the onshore and offshore teams on solutions, progress, upcoming refinement items, and the current Sprint items Attending daily stand-up and supporting the team in providing and communicating necessary information Present enhancements and bugs to the team to develop common understanding allowing for solution understanding and sizing Working directly with the business analyst to develop user stories for the team including gathering requirements and defining acceptance criteria Work with development team members to build and validate new dashboards / enhance dashboards / fix bugs related to dashboards or extract, transform, and load (ETL) jobs Create dashboard mock-ups or prototypes in Tableau for review with stakeholders Work with client stakeholders to define requirements for new or enhanced reports or dashboards Create user stories and acceptance criteria and support sprint planning, backlog grooming and refinement sessions Present user stories as requested during backlog meetings Work directly with the product owner on questions and prioritization activities Discuss upcoming enhancements and defects with other technical analysts across teams to understand cross team impacts Update documentation and provide reporting as necessary Troubleshooting and resolving issues, working cross-team to develop and implement solutions, and providing technical support and consultation Investigating root causes of client and system issues and proposing effective solutions Collaborating effectively with project team members Create and deliver training content and provide user support with respect to available dashboard suite Prepare and facilitate user acceptance testing (UAT) sessions with users and support user UAT activities Develop, validate, and deliver ad hoc reports Utilizing strong communication skills to present and communicate data, trends, insights, and recommendations Minimum qualifications include : A bachelor’s degree in information sciences, computer science, management information systems, or a related technical field is preferred (experience that demonstrates commensurate experience will be considered in lieu of a degree) 3 – 5 years’ experience designing and developing complex analytics solutions.

At least one year in a lead capacity Experience with Tableau or similar visualization tool required Mid-level experience developing / tuning SQL queries required Experience testing / validating reports and dashboards, including creating relevant documentation Knowledge of data warehousing concepts Experience working independently with user stakeholders to facilitate requirements gathering sessions, design sessions, supporting UAT Strong technical skills including SQL, understanding of databases, and web-based applications Ability to transform technical information into functional questions / solutions Experience with Jira or similar tools Strong analytical, problem solving, and interpersonal skills Quick learner with the ability to pivot swiftly based on changing direction Ability to multitask and juggle multiple requests and competing priorities Self-motivated and deadline-oriented to ensure tasks are completed without supervision Ability to be a team player, foster a cooperative environment with the project team, and adapt to the team Preferred Qualifications :