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Fitness Experience Director
Fitness Experience DirectorYmcadetroit • Detroit, MI, United States
Fitness Experience Director

Fitness Experience Director

Ymcadetroit • Detroit, MI, United States
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Boll Family YMCA, 1401 Broadway St, Detroit, Michigan, United States of America

Job Description

Posted Monday, November 10, 2025 at 5 : 00 AM

The YMCA of Metropolitan Detroit is a non‑profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you’ll discover more than just a job—you’ll enjoy a career with the chance to make a lasting difference in the lives of those around you.

FIND YOUR Y AND BE THE HELP BEHIND YOUR COMMUNITY'S HEALTH

WITH A JOB AT THE Y!

Now Hiring a Fitness Experience Director at the Boll Family YMCA

YMCA Employee Benefits

  • FREE Family Membership & Discounted Access to Programs
  • Flexible Scheduling
  • Family-friendly Work Environment
  • Employee Assistance Program & Retirement Plan
  • Paid Time Off and 10 Paid Holidays
  • Medical, Dental, Vision, Life, and AD&D Insurance
  • Short-term / Long-term Disability and Flexible Spending Account

General Function

The Fitness Experience Director is responsible for the oversight of YMCA branch Wellness Center operations and wellness programs, including new member onboarding, Personal Training, and Group Exercise. The Fitness Experience Director will implement strategies and plans that ensure the advancement of a comprehensive wellness program utilizing health and wellness best practices.

Education / Experience / Training / Certifications

  • A bachelor’s degree in exercise science, community health, or equivalent is preferred.
  • Minimum of 5 years proven success in developing and managing Health and Wellness Programs.
  • Demonstrated ability to train wellness and personal training staff.
  • Excellent communication and presentation skills.
  • Job Duties & Responsibilities

  • Provide leadership and support to the entire Health & Wellness department, including Fitness Experience Associates, Personal Trainers, and Group Exercise Instructors. Provide oversight to the overall operations of the branch Wellness Center.
  • Recruit, hire, train, and develop Fitness Experience Associates, Personal Trainers, and Group Exercise Instructors with a focus on member engagement and retention.
  • Meet weekly with the Executive Director and Member Experience Director to ensure a cohesive culture of teamwork between departments.
  • Support all other departments as a member of the branch Leadership Team
  • Work collaboratively with other YMCA branches as part of the Fitness Leadership Team.
  • Meet or exceed membership retention goals through the effective delivery of high-level customer service and relationship building through all areas of the Health & Wellness Department.
  • Work collaboratively with other YMCA branches as part of the Fitness Leadership Team.
  • Abilities & Skills

  • Ability to create systems for member tracking and follow-up to ensure consistent program participation.
  • Ability to track, maintain, and analyze program statistics. Then reporting those results regularly to ensure the effectiveness of and participation in programs.
  • Ability to market the personal training program internally and externally to create program growth and positively impact membership attrition rates.
  • Ability to manage and oversee department budgets, generate revenue through program development and expansion, and control costs and expenditures.
  • For more opportunities to join our team, please visit the YMCA of Metropolitan Detroit's career page (ymcadetroit.org / careers).

    The YMCA of Metropolitan Detroit (“YMCA”) is an equal opportunity employer and seeks to be an inclusive and welcoming environment for all. The YMCA does not discriminate in recruitment, hiring or other terms or conditions of employment on the basis of race, color, gender, gender identity, sex, age, religion, national origin, genetic information, ethnicity, height, weight, marital status, sexual orientation, disability, military status or application or any other basis protected by state, federal or other applicable law.

    The YMCA of Metropolitan Detroit is committed to ensuring the safety and well‑being of children in our programs. We hold all staff, regardless of position, to the highest possible standards. We require all staff to be screened regularly and sign a code of conduct. All staff will be monitored when interacting with

    program participants. We take any inappropriate interactions between program

    participants and with staff very seriously and will fully cooperate with

    authorities in any case of abuse.

    Boll Family YMCA, 1401 Broadway St, Detroit, Michigan, United States of America

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