Talent.com
Area Supervisor
Area SupervisorRoss Stores • Durham, NC, US
Area Supervisor

Area Supervisor

Ross Stores • Durham, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the store as well as the general operations and supervision of the store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the store, supervising associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising company operational processes as needed.

Essential Functions

Maintaining Safe & Secure Environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to store leadership.
  • Responsible for security of building including entrance / exit control (associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, cash office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.

    • Customer Service :

  • Treats all customers, associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes associates using company recognition programs.

    • Personal and Store Brand :

  • Represents and supports the company brand at all times.
  • Maintains a professional appearance, in accordance with company dress code. Ensures all associates adhere to the company dress code at all times.
  • Keeps all areas of the store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.

    • General Merchandising :

  • Ensures recovery, sizing and markdowns are completed to company standards through teaching, assigning tasks, and following up per company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.

    • Loss Prevention :

  • Understands and complies with the Loss Prevention Awareness Program and is responsible for store loss prevention which includes maintaining a large customer service presence on the sales floor, customer and associate engagement and heightened loss prevention awareness.
  • As a representative of Ross leadership, demonstrates integrity and honesty in all interactions with associates and customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures public view monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all company best practices and maximizes productivity by minimizing steps and touches while working.

    • Front End Supervision and Operations :

  • Executes all company best practices and maximizes productivity by minimizing steps and extra touches when working. Ensures associates are executing to company standards at the front end.
  • Maintains pace, energy and "presence" at the front end, managing the line to expedite customers wait time
  • Trains and coach associates on cash registers, shortage control policies and other front end procedures. To meet friendly and productivity standards.
  • Controls retail associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the front end area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all associates the "scan and bag" best practice.
  • Ensures salability of merchandise on the front end, aisle tables, men's / women's 4-way features, and specialty racks.

    • Fitting Rooms :

  • Responsible for the maintenance and cleanliness of the fitting rooms.
  • Ensures all fitting room garment tags are audited and accounted for to company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.

    • Administrative Duties as Assigned by Store Manager :

  • Ensures cash pulls and bank deposits are conducted to company policy.
  • Responsible for front end control when needed. Understands and adheres to the policies and procedures that refer to refund approval, associate purchase approval, securing tills and cash in safe, register paid outs / ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, associate scheduling compliance, sunday payroll transmission and payroll reporting as needed.
  • Other duties as assigned by store manager.

    • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

    • Qualifications and Special Skills Required :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior customer service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.

    • Physical Requirements / Ada :

    Ability to use all store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the store. Ability to regularly bend at the waist, squat

    serp_jobs.job_alerts.create_a_job

    Area Supervisor • Durham, NC, US

    Job_description.internal_linking.related_jobs
    Store Supervisor - Urgently Hiring

    Store Supervisor - Urgently Hiring

    Taco Bell - Canton • Canton, North Carolina, United States
    serp_jobs.job_card.full_time +1
    Taco Bell - Canton is looking for a full time or part time Store Supervisor for our location in Canton, NC.As a Store Manager, you will assist the General Manager in managing the operations and sta...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Aesthetic Area Sales Manager

    Aesthetic Area Sales Manager

    Lumenis • NC, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    This position requires of travel of 50% or less, driving and / or flying throughout assigned territory.Lumenis is a global leader in the field of minimally invasive clinical solutions for the Ophthal...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Area Manager, SNC3

    Area Manager, SNC3

    Amazon • Durham, North Carolina, USA
    serp_jobs.job_card.full_time
    Hiring Managers : For any questions about your sites staffing needs recruiting or demand change requests please work directly with your Recruiting Business Partner (RBP) contact.The recruiters liste...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Energy Utilities Supervisor

    Energy Utilities Supervisor

    InsideHigherEd • Chapel Hill, North Carolina, United States
    serp_jobs.job_card.full_time +2
    Is this an internal only recruitment? : .Energy Utilities Supervisor - Journey.Full-time / Part-time Permanent / Time-Limited : . THIS POSITION IS REQUIRED TO WORK A 24 / 7-365 DAYS / YEAR ROTATIONAL 12-HOUR SH...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Transition Coordinator - QP (Eastern Counties, NC)

    Transition Coordinator - QP (Eastern Counties, NC)

    Vaya Health • Roxboro, NC, United States
    serp_jobs.job_card.full_time
    Remote - must live in or near Franklin, Granville, Vance, Person, Wake, Durham, or Warren counties, North Carolina.Ther person in the role must live in North Carolina or within 40 miles of the NC b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Area Manager - East

    Area Manager - East

    TEI Construction Services, Inc. • NC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Area Manager serves as the operational leader for a designated TEiC area, responsible for establishing and maintaining area customers, preparing estimates and proposals, and providing cradle-to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Landscape Enhancement Supervisor

    Landscape Enhancement Supervisor

    Bland Landscaping Company • Apex, North Carolina, USA
    serp_jobs.job_card.full_time
    Operational & Installation Management : .Lead supervise and train enhancement crews in all aspects of landscape installation with a strong focus on jobsite safety and productivity.Execute contrac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Site Supervisor

    Site Supervisor

    Haven Design|Build • Durham, North Carolina, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Haven Design|Build is seeking a Site Supervisor to manage residential (single-family, multifamily) and small commercial projects. Haven's Site Supervisors ensure the Client is satisfied with the pro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Bakery Supervisor

    Bakery Supervisor

    University System of New Hampshire Portal • Durham, North Carolina, USA
    serp_jobs.job_card.full_time
    To execute the central bakery program to meet the expectations of our guests.Supervise train and coach the bakery team to successfully complete and execute all assigned tasks.This is an essential s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Supervisor HIM On-Site - HIM Operations

    Supervisor HIM On-Site - HIM Operations

    UNC Health Care • Chapel Hill, NC, United States
    serp_jobs.job_card.full_time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This position functions as a mid-level ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Area Sales Manager

    Area Sales Manager

    Westlake Financial Services • Durham, NC, US
    serp_jobs.job_card.full_time
    Western Funding, a dynamic and fast-growing auto finance company, believes in PEOPLE with the PURPOSE and PASSION to assist our dealer partners throughout North America. Western Funding is a fast-gr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Overnight Supervisor

    Overnight Supervisor

    Planet Fitness • Hillsborough, NC, US
    serp_jobs.job_card.full_time
    Overnight Closer (Member Services Representative).The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Field Supervisor - Apex Cary

    Field Supervisor - Apex Cary

    All City Management Services • Apex, North Carolina, United States, 27502
    serp_jobs.job_card.part_time
    Part-time Field Supervisor of School Crossing Guards.ACMS is looking for a dedicated individual to join our leadership team in Apex and Caryl! Leadership is the heart of our mission, “Keeping Kids ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    BCBA Supervisor

    BCBA Supervisor

    Bright achievements • Durham, NC, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    BCBA Supervisor Bright Achievements is a leading provider of in-home and center-based ABA services, and actively seeks a Board Certified Behavior Analyst (BCBA) to join our team for cases all ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Restaurant Supervisor - Hiring Immediately

    Restaurant Supervisor - Hiring Immediately

    Taco Bell - Chapel Hill • Chapel Hill, NC, United States
    serp_jobs.job_card.full_time +1
    Taco Bell - Chapel Hill is currently hiring a full time or part time Restaurant Supervisor for our Chapel Hill, NC location. A Restaurant Supervisor should not only supervise their team but lead it ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Piping Superintendent

    Piping Superintendent

    Matrix Service • Rougemont, North Carolina, US
    serp_jobs.job_card.full_time
    Actively supports the Company’s commitment to safety and its “Core Values.Represents the Company at all times with high moral standards while adhering to the Company’s “Code...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech - $1,993 per week in Roxboro, NC

    Travel CT Tech - $1,993 per week in Roxboro, NC

    AlliedTravelCareers • Roxboro, NC, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with FlexCare to find a qualified CT Tech in Roxboro, North Carolina, 27573!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With acce...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Clean Room / Semiconductor Manufacturing Supervisor

    Clean Room / Semiconductor Manufacturing Supervisor

    Accentuate Staffing • Durham, NC, US
    serp_jobs.job_card.full_time
    Accentuate Staffing is assisting a client of ours in the Durham area recruit for a Clean Room Manufacturing Supervisor to join their team. This is a night shift opportunity working Monday-Thursday 4...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted