Enterprise Device Support Analyst

Who We Are

For over 60 years we have curated a unique marketplace filled with inspiring finds for the home decorator entertainer and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend décor we offer a high-quality assortment at a great value you wont find anywhere else. And while diversity of products is critical to our success as a retail brand it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individuals contribution and unique perspective matter and inspire us to be inclusive collaborative open-minded adaptable honest and respectful.

What Youll Do

We are seeking an Enterprise Device Support Analyst to join our Technology Support team ensuring seamless management and administration of enterprise devices across 247 stores two distribution centers and the corporate office in Alameda California. This role specializes in enterprise device administration including but not limited to :

• Spectralink 95 series phones
• Zebra ET40s TC52s MC9300
• Zebra ZQ630 printers
• HP wireless and wired printers
• Lexmark printers
• Microsoft Windows and Apple MacOS laptops / desktops
• Sample house and Creative Studio Devices
• Partnering with vendors and managed service providers across the above
• Other devices as identified and added to EDM team

This position provides technical expertise troubleshooting and device lifecycle management while maintaining security compliance and system optimization across a diverse technology ecosystem. Additionally this role supports training and staying current with new Android versions and emerging technologies.

Responsibilities :

What Youll Bring

Why Youll Love It

Up to 30% employee discount and product sample sales!

A fun and supportive work environment where you feel welcome and safe.

A culture of inclusion that empowers you to be your best authentic self.

Opportunities to make an impact through your passions.

Wellness Program including virtual fitness classes personal health advocates coaches gym discounts and more.

Accrued Vacation Sick Time and Personal Holidays.

Eligible employees offered Medical and Dental Insurance Vision Coverage 401(k) Savings Plan Commuter Benefits Employee Assistance and more.

CA Pay Range is $32 - $36 hourly.

#LI-LO1

#LI-Onsite

Full time and Part time associates are eligible to participate in the Companys 401(k) retirement savings plan after three (3) months of service. All associates earn paid sick leave.

In addition Full time associates receive vacation and paid holidays. Benefits for full-time employment o n the first of the month following 30 days of continuous employment include offerings for programs including Medical Dental Vision Prescription Drug Life Insurance Flexible Spending Commuter Benefits and Employee Assistance.

If you need reasonable accommodations to complete the on-line application please contact the Human Resource Department :

Phone : 1-

Email :

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason please use the apply button below to complete an application and upload your resume.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws which depending on your location may include the Fair Credit Reporting Act the California Fair Chance Act the Los Angeles County Fair Chance Ordinance for Employers and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer

It is the policy of World Market LLC. to recruit hire train promote transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race color creed religion national origin age sex gender identity genetic information marital status lawful alien status sexual orientation physical or mental disability citizenship status veteran status employment status or any other basis prohibited by applicable law.

Required Experience :

IC

Key Skills

IT Experience,Problem Management,Desktop Support,Citrix,Mobile Devices,Windows,Customer Support,Help Desk,Operating Systems,Technical Support,Troubleshooting,Application Support

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 32 - 36