Front Office Assistant

Dental Center of FlorenceSun City, AZ, US

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Front Office Assistant

Smile Sun City merges leading dental technology and a seasoned, caring team to provide adults, children, and seniors with exceptional dentistry in Sun City, AZ. We are a local dentist office with strong roots within our community. Every day, we strive to treat patients with kindness and keep them comfortable from beginning to end. We have the tools, skills, and knowledge to give you and your family your desired smiles.

Our dental front office associates are the heart of our practice they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have :

Work-Life Balance : (Monday-Thursday 8am-5pm, Friday 8am-2pm)
Time Off : Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)
Parental Leave : Up to 3 weeks paid
401(k) Match
Health Benefits : Medical, dental, vision, HSA & FSA + earn up to $2,000 / year when selecting our quality care plans
Employee Assistance Programs : Free 24 / 7 support for personal, financial & legal issues
CE & Growth : SPEAR access + continuing education
Wellness Perks : $28 / month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance : Flexible plans + 24 / 7 telehealth for your pet

Key Responsibilities

Build and maintain productive schedules for our doctors and hygienists

Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients

Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing

Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment

Assist patients with understanding their treatment plan and increase dental case acceptance

Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices

Ensure efficient office operations, including distribution / response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

Customer service experience

Dental office experience (preferred)

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

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Front Office Assistant • Sun City, AZ, US