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Veterinary Client Service Representative / Receptionist

Veterinary Client Service Representative / Receptionist

Alameda Pet HospitalAlameda, CA
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Alameda Pet Hospital -

Veterinary Receptionist / Client Service Representative (CSR) – Full-Time

Alameda, CA | Alameda Pet Hospital

Small Animal General Practice

We’re Alameda Pet Hospital, a well-established veterinary clinic just off Park Street in Alameda. We care deeply for every pet, client, and teammate who walks through our doors. We speak honestly and kindly, support each other’s success, and approach challenges as opportunities to learn and improve. We’re now seeking an experienced Veterinary Receptionist / Client Service Representative who thrives in a busy environment and brings both professionalism and warmth to the front desk.

Why You’ll Love Working Here

  • No weekend hours – enjoy your Saturdays & Sundays
  • A dependable, supportive team that works as one
  • Loyal, kind clients who appreciate our dedication
  • Convenient location near shops and eateries

What You’ll Do

As the first point of contact for our clients, you’ll help set the tone for their entire visit. You’ll :

  • Welcome clients and pets warmly—in person and over the phone—with clear, solution-focused communication
  • Keep hospital communications flowing (phone, email, text, fax) so nothing gets missed
  • Schedule appointments, process check-ins / check-outs, and handle payments with accuracy and efficiency
  • Coordinate patient flow with veterinarians and the support team to keep the day running smoothly
  • Handle prescription refills, follow-ups, and client questions—researching solutions before escalating
  • Maintain a clean, organized reception area

    • What We’re Looking For

  • 2+ years of office, administrative, or receptionist experience (veterinary or animal care preferred)
  • Clear, respectful communication—especially under pressure
  • A team-oriented approach—ready to help wherever needed
  • Confidence in problem-solving and decision-making within policy
  • Strong time-management in arrival, workflow, and breaks so the team can rely on you
  • Love for both cats and dogs

    • Schedule & Pay

  • Full-time, Monday–Friday (between 8am–6pm, no weekends)
  • Hourly pay based on veterinary CSR experience

    • Apply Today

    Upload your resume and cover letter here (applications without both will not be considered) :

    https : / / forms.gle / ynDihsiW1qY4AnLS8

    Join a workplace where kindness, teamwork, problem-solving, and reliability make a difference every single day—for pets, their people, and the team that cares for them.

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    Veterinary Service • Alameda, CA