Security Ambassador

WE LOVE OUR WORK.

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Security

Safeguard assets, guests, and team members. Escort gaming chips, tokens, cash, and other assets to the appropriate personnel Supervise the end of gaming day drop. Oversee the counting of tokes. Prepare security reports in a timely manner and ensure accurateness and completeness Know the procedures for both Security Control locations, , Sensitive Key and Temporary - Badge Logs, Fire Alarm Panel, for Man Trap, Administrative Building, , Cameras and Fire -Panel, and the Security Vehicle. 48_Prepare Created with Sketch.

Procedure

Demonstrate and follow the emergency procedures of the Security Department. Assist the maintenance department in an emergency condition. Responsible for the proper usage of equipment, radios, handcuffs, cameras, and ID scanners. Responsible for Alcohol Awareness Initiative and ensures that only Guests over 21 years of age are allowed in the casino Address any individual not wearing an Illinois Gaming Board Identification Badge found in non-public areas. 48_Safety Created with Sketch.

Safety

Escort individuals who have an admitted gaming issue to the dockside IGB Agent. Report suspicious activity. Maintain First Aid / AED certification. Respond to medical emergencies and complete Illness / Injury reports. Promote and lead in our ACES of PENN program to external and internal guests that perpetuate Hollywood Casinos commitment towards quality guest service.