Food Runner

Job Summary :

The Food Runner is responsible for ensuring a smooth and

efficient flow of dishes between the kitchen and the dining area. The main

duties include promptly and accurately delivering dishes from the kitchen to

customers’ tables, assisting servers in providing excellent dining experiences,

and maintaining cleanliness and order in the restaurant. The ideal candidate

should be quick, attentive, responsible, and able to work well in the

fast-paced environment of a traditional Chinese dim sum restaurant.

Key Responsibilities :

• Keep

caller station tidy, clean and sanitized at all times including all

glasses, tea cups, and tea pots and are fully stocked up and soda station

are sufficient and ready.

with the Management Team or Chef on duty of items availability.

with kitchen team for food order, manage missing or wrong orders and check

food items’ preparation and presentation including plates and bamboo

baskets are clean and all are according to prescribed standards.

accurate serving condiments required with each menu item.

food from kitchen to floor with a tray and serve food directly on the

table.

name of each of the food item as it is served to the guests and say “enjoy

your meal”.

to Management Team on duty any special requests of customers or any food

quality problem to ensure its proper handling.

food preparation and presentations are done according to gold standards of

Tim Ho Wan.

and dry all trays at the caller’s station.

in cleaning tables.

overall cleanliness, sanitation, and safety in the front of the house :

counter and dining areas including plates and bamboo baskets and washing

of soiled cloth and utensils.

Job Requirements

experience in a Chinese restaurant or dim sum service is an advantage.

communication and interpersonal skills.

to work efficiently in a fast-paced, team-oriented environment.

attention to detail and a positive service attitude.

knowledge of Chinese cuisine or willingness to learn.

to stand and walk for extended periods and carry food trays safely.

to work weekends, public holidays, and split shifts as needed.

English proficiency : ability to communicate in Mandarin or Cantonese is a

plus