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Residential Connectivity Technician
Residential Connectivity TechnicianEchoStar • Nashville, TN, United States
Residential Connectivity Technician

Residential Connectivity Technician

EchoStar • Nashville, TN, United States
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Summary

At EchoStar, we're envisioning the future of connectivity! Our services span satellite television, live streaming, on-demand programming, smart home installations, and mobile plans. Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

As a key member of our team, you'll be delivering TV and smart home solutions directly to our customers, helping to connect more households with cutting-edge technology. Your role is essential to our mission of providing a top-tier customer experience, and we take pride in our recognition, having earned the J.D. Power award six times for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You'll Do :

  • Visit customers' homes to solve issues and showcase smart home technology.
  • Install and service DISH equipment and smart home products.
  • Educate customers on using their technology and propose additional services as needed.
  • Maintain a clean work environment and uphold professionalism while working independently, staying connected with your team.

What's in it for You :

  • Career Growth : Start in this role and advance quickly! Many leaders in our company began as technicians, with numerous opportunities for new challenges across different departments.
  • Pay Increases : Enjoy an automatic promotion with a $1 / hour raise after 6 months, plus additional raises of 5-10% based on performance.
  • Bonus Potential : Potential to earn up to $6,400 in your first year, and up to $9,100 annually thereafter. High performers can also receive redeemable awards for travel, electronics, and more.
  • Comprehensive Benefits : Receive paid training, time off, health insurance (Medical, Dental, Vision), Life Insurance, HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement.
  • Exclusive Perks : Enjoy complimentary DISH TV, discounts on Sling TV and Boost Mobile plans, as well as a company-provided van, tools, and uniforms.

    • Paid Training You'll Get :

  • Step-by-step guidance for installations and services.
  • Knowledge of smart home technology to effectively support customers.
  • Best practices curated by our most experienced technicians.

    • Skills, Experience and Requirements

    What You'll Need :

  • Valid Driver's License : Clean record required.
  • Schedule Flexibility : Willingness to travel as necessary and work varying shifts, including evenings, weekends, and holidays.
  • Physical Ability :
  • Capability to climb ladders (up to 40 ft).
  • Ability to lift up to 70 lbs.
  • Must meet and maintain the 335 lb weight limit.
  • Customer Focus : Build trust and create outstanding experiences.
  • Problem-Solving : Skillfully tackle a variety of challenges on site.
  • Determination : Willingness to work in tight spaces and various weather conditions.
  • Adaptability : Manage changes and unexpected tasks with ease.

    • Benefits :

    From flexible health options to opportunities for career advancement, explore all our benefits on our careers site.

    Employment is contingent upon successful completion of a pre-employment screen, including a drug test and acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential.

    This job posting will remain active for a minimum of 3 days, with extensions as necessary until the position is filled.

    EchoStar is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We also accommodate recognized religious beliefs and support qualified applicants with disabilities.

    The salary for this position starts at $21.50 / hour.

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    Residential Technician • Nashville, TN, United States

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