Manager - Digital Product Management (Growth Marketing & Analytics)

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS and Enterprise Solutions team leads product development on a portfolio of products including consumer and commercial banking, commercial card, marketing capabilities, partner integrations, and the virtual payments platform. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.

The Manager, Growth Marketing and Analytics Capabilities, is a product development role. You will be instrumental in spearheading development of marketing capabilities initiatives to drive growth in the Small Business segment, collaborating across the enterprise to grow contextual, cross-selling opportunities for Small Business products, and partner with Marketing to evolve our strategies to meet the needs of our customers. This exciting role requires a motivated individual with passion, coupled with attention to detail, to define and unlock new capabilities to accelerate marketing enablement.

Responsibilities include :

• Lead the implementation of contextual, cross-sell opportunities across the digital ecosystem
• Manage the development and delivery of Agile stories and epics, ensuring alignment with our strategic objectives for this initiative
• Clearly articulate impact of any changes to team members and ensure testing and acceptance processes are completed successfully
• Lead projects independently from end-to-end. Build consensus while also identifying risks and communicating with leadership to remove roadblocks
• Partner with Analytics and Marketing to prioritize and deliver initiatives to integrate platform and enterprise data with the goal of delivering multi-touch attribution to enable spend optimization
• Partner with Analytics and other Product teams to deliver a comprehensive Small Business Analytics tooling strategy and a plan to execution upon the strategy
• Own third-party vendor relationships to innovate on capabilities and drive efficiencies
• Collaborate with key stakeholders including Marketing, Engineering, and UX Design to develop solutions that meet business and regulatory requirements and timelines
• Create and update management reports to track progress of development and quantify impact post-launch

Minimum Qualifications :

Salary Range : $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :