Patient Access Representative 3 (On-Site) - Boca Raton

Patient Access Representative 3 (On-Site)

The Patient Access Representative 3 (On-Site) oversees the registration and financial clearance activities that will facilitate reimbursement for services rendered by the department and serves as functional expert for department peers. Core responsibilities include obtaining, confirming, and entering demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts. The role also involves contacting patients' families or physicians' offices to obtain missing insurance information, verifying insurance and confirming insurance eligibility of patient coverage benefits, collaborating with scheduling departments to identify add-on patients, and obtaining necessary authorizations, pre-certifications, and referrals. Additionally, the Patient Access Representative 3 notifies patients of liabilities prior to date of service and collects funds, maintains appropriate records, files, and accurate documentation in the system of record, serves as a lead resource for lower level Patient Access Representatives, and recommends new approaches to management for enhancing performance and productivity.