Front Desk Assistant

Job Posting

The Front Desk Assistant supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.

Daily responsibilities :

• Manage the Front Desk, Monday - Friday, 8am - 4 : 30pm with a 30 minute lunch break.
• Meet and greet homeowners, residents, visitors, guests, vendors and contractors.
• Research and respond to inquiries in-person, by phone, and email.
• Manage a multi-line phone line and direct calls.
• Data enter and update data in the database.
• Track information and run reports.
• Provide access and entry.
• Receive, log, process, and distribute packages.
• Coordinate and schedule maintenance contractors and vendors onsite.
• Manage incoming and outgoing mail.
• Issue pool passes.
• Assist in drafting HOA violation notices and send out to homeowners
• Schedule monthly board meeting and notify homeowners.
• Assemble documents for monthly board meetings.
• Code invoices for processing.
• Other duties as requested.

Requirements :

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.