Associate Business Analyst

The primary responsibility of this position is business analysis for the City of Philadelphias Department of Revenue. This includes web projects applications and supporting functionality. The person in this position will partner with business stakeholders and project teams to conduct all the activities related to successfully gathering project requirements and participating in the discovery requirements design development deployment and operations phases of the web project applications and supporting functionality.

Essential Functions

• Partner with business stakeholders and project teams to help identify define & translate business requirements into creative and practical solutions; act as a liaison between business stakeholders and the applications and other internal technology teams.
• Create high-level and detail-level documentation (process and business event models / diagrams) and specify systems and knowledge management solution requirements.
• Help define and develop project deliverables required to achieve targeted outcomes.
• Work directly with OIT operations development resources and architects to communicate Agency / Department needs and to ensure compatibility and consistency with existing architectural and enterprise standards.
• Perform process reviews document work flows and business requirements and work with the project and program managers to see projects through to successful completion.
• Conduct reviews to ensure requirements documentation design and other third party deliverables meet expectations.
• Test and quality assure changes fixes and enhancements to applications and related programs by the development team.
• Perform vendor evaluations for third party solutions.
• Define and manage data interfaces with third party vendors and internal systems.
• Assume system ownership of revenue applications for customizations configurations (code setups) upgrades issue escalation functionality expertise as well as general user questions / training.
• Work in concert with the Capital Project teams upon systems implementation to ensure the seamless transfer from capital projects to in-house operations.
• Manage projects and initiatives within assigned business areas / systems.
• Champion business process improvements and provide in depth analysis within business areas.

Competencies Knowledge Skills and Abilities

Ability to :

Knowledge of :

Qualifications :

Any equivalent combination of education and experience determined to be acceptable by the Revenue IT Director.

Additional Information :

Salary Range :  $55000 - $60000

Salary cannot exceed $60000

All applications must include a cover letter. Applications without a cover letter will be considered incomplete.

Did you know

We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

We offer Comprehensive health coverage for employees and their eligible dependents

Our wellness program offers eligibility into the discounted medical plan

Employees receive paid vacation sick leave and holidays

Generous retirement savings options are available

Effective May 22 2023 vaccinations are  no longer required  for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex : Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race

ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to faqpchr @. For more information go to : Human Relations Website :

Work :

No

Employment Type : Full-time

Key Skills

Computer Science,Economics,JSP,Access,Excel,Testscript,Jira,Project Management,Scrum,Sharepoint,Java,XML,JSON,Data Analysis,XSLT

Experience : years

Vacancy : 1