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IT Desktop Support Technician (Junior)
IT Desktop Support Technician (Junior)V R Della Infotech Inc • Pittsburgh, Pennsylvania, USA
IT Desktop Support Technician (Junior)

IT Desktop Support Technician (Junior)

V R Della Infotech Inc • Pittsburgh, Pennsylvania, USA
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Job Description :

  • Laptop / desktop imaging & driver / BIOS updates
  • Setting appointments with users to handover new devices & take existing devices Excellent customer service / communication skills
  • Complete at a minimum the following customer appointment tasks during the hardware exchange :
  • Signing into the device
  • Signing into zScaler
  • Signing into M365 and having data sync from the Cloud
  • Mapping network drives
  • Setting up printers
  • Installing any custom software
  • Copying over any local data (ie. Browser favorites files saved to HDD etc.)

Skills / Experience :

  • Desktop support : 1 year (Required)
  • Imaging
  • We need a couple people in the office to image machines and complete the new device handovers and finish the setup tasks with the user.

    • Key Skills

    Change Management,API,ABAP,Facility Management,Games,Claims

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Desktop Support Technician • Pittsburgh, Pennsylvania, USA

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