We are seeking an experienced Patient Care Coordinator in the Statesville, NC area to join this brand-new office.
This is a key role supporting the daily operations of the clinic, assisting patients, and ensuring smooth workflow.
The ideal candidate must have prior hearing industry experience and be comfortable working independently with minimal supervision.
Key Responsibilities Greet and check in patients, ensuring a professional and welcoming experience Manage scheduling, appointments, and follow-up communications Answer and make phone calls, handle patient inquiries, and respond to support requests Assist clinical staff with daily operations and patient care logistics Maintain accurate patient records and coordinate with providers as needed Use CYCLE software for scheduling, patient management, and documentation Support inventory management, ordering, and other administrative tasks as needed Qualifications Prior experience in a hearing healthcare or audiology setting Strong proficiency with CYCLE software Excellent communication, organizational, and multitasking skills Ability to work independently and manage multiple responsibilities in a fast-paced environment Professional, personable, and patient-focused demeanor Compensation & Benefits Hourly Rate :
Apply today!
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Patient Care Coordinator • Statesville, NC, US