Bilingual Enrollment Specialist

Clinica Family Health and Wellness

“Our mission in helping the underserved is why I’ve been here for 22 years. I love helping people get the care they need. It’s satisfying to help patients navigate the healthcare system and find affordable solutions.” ~ Grisel Martinez, Enrollment Manager

“Clinica is like my second home, and it feels like family. Everyone is inviting and wants to see me grow. I’ve never had so much positive feedback as I do from patients at Clinica. Patients feel seen, heard and helped as we guide them to a more positive outlook on the medical field. Enrollment is really rewarding!” ~ Dallana Delira, Enrollment Manager

Help patients enroll in a discount or insurance program so they can get the medical, dental and behavioral care they need.

Job Profile :

• Are you experienced with healthcare enrollment including of state and federal programs, eligibility criteria, insurance terminology and coverage types?
• Have you absorbed and analyzed large amounts of data?
• Are you experienced with electronic health records (EHR), online application portals and basic office software?
• Do you empathize with patients and let them know you are here to help them?
• Are you positive and approachable with patients and co-workers?
• Do you reach out for help when you need it?
• Are you bilingual in English and Spanish?

What You Get to Do :

Compensation : Approximately $21.00. All individual pay rates are calculated based on the candidate's experience and internal equity.

What We Need for this Job :

Training takes approximately six weeks even with prior enrollment experience.

After six months, this position is eligible for hybrid work. Employees with less experience may still qualify if they can demonstrate role competency, as determined by their manager.

What We Offer :

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.