Talent.com
Process Assistant

Process Assistant

Amazon.com Services LLCFresno, California, USA
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components : First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant : our vision and dedication to the customer.

Key job responsibilities

  • Support, mentor, and motivate others
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives

BASIC QUALIFICATIONS

  • 1+ years of Microsoft Office products and applications experience
  • High school or equivalent
  • Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays
  • Can lift up to 49 pounds, stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
  • Work 40 hours / week, and overtime as required
  • Are 18 years of age or older

    • PREFERRED QUALIFICATIONS

  • 1+ year of leadership experience directly managing others
  • 1+ year working in a like environment (manufacturing / distribution / warehousing / retail)
  • Experience with performance metrics and lean process improvement
  • Excellent written and verbal communication and interpersonal skills to coach, train and assist team members

    • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Los Angeles County applicants : Job duties for this position include : work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers.

    serp_jobs.job_alerts.create_a_job

    Assistant • Fresno, California, USA