Triage Agent

The Triage Agent prepares customer electronic products for repair. Their responsibilities include basic part replacement cleaning and preparation for shipment. They prepare and set up units which includes removing product from shipping cartons and lifting onto test racks.

At Best Buy we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse and we are committed to ensuring that our workforce is reflective of the communities we serve.

We are obsessed with building long term relationships with our customers. If you like working in a team environment that inspires individual and team success youd be a great addition to our team.

Key Responsibilities

Drives a positive customer experience by building relationships and providing solutions to their needs.

Completes serial and model verification as well as basic functionality testing to assist Repair Agents.

Completes basic parts replacements.

Completes final cleaning unit preparation and verifies that repair units are ready to be shipped.

Basic Qualifications

Able to stand and sit for long periods of time

Able to lift weight up to 50 pounds with or without accommodation

Able to work in a non-climate-controlled environment

Best Buy is an equal opportunity employer.

Application deadline : Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Required Experience :

IC

Key Skills

Computer Science,Continuous Integration,Fraud,Intake Experience,Law Enforcement,Usability,Analysis Skills,Computer Forensics,Driving,Teaching,Counterintelligence,Sass

Employment Type : Full Time

Experience : years

Vacancy : 1