Senior Manager, Group Risk (US) - Operational Risk Management

Work Location :

Mount Laurel, New Jersey, United States of America

Hours : 40

Pay Details :

$115,440 - $186,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business : Risk Management

Job Description :

The Senior Manager Group Risk leads, develops and oversees a broad, highly specialized and diverse team of experts and / or Risk professionals who provide oversight, advisory support / services and act as an oversight function related to TD's enterprise / operational Risk programs. Acts as a thought leader for all risk-related activities. May also provide specialized project support or services within Risk Management. Provides effective challenge, oversight, and risk intelligence behaviors and outcomes, while operating within the Bank's risk appetite.

Depth & Scope :

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any / all disciplinary actions, as required

Oversees and leads a large and / or highly complex and diverse reporting function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results

Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise

Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices

Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management / enterprise areas

Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and / or deliverables / frameworks / short to long term goals etc.)

Sets operational team direction and collaborates with others to execute on common goals

Focuses on longer-range planning for functional area (e.g. 12 months or greater)

Education & Experience :

Undergraduate degree or technical certificate and / or

10+ years relevant experience

Advanced knowledge of multiple risk management disciplines, strategies, governance, regulations, controls, operating environment, consulting principles, procedures and processes

Knowledge of risk management environment, standards, regulations and mitigation

Knowledge of current and emerging competitor and market trends

Ability to contribute to strategic direction of the function and provide trusted and reliable reporting, advice and opinion to senior leadership

Ability to forecast initiatives and demand in order to develop annual strategic plan

Skill in managing budgets, P&L, and resource allocation

Skill in talent development and performance management

Ability to establish goals and objectives that support the strategic plan

Advanced ability to lead, plan, implement, and evaluate program / project activities to ensure completion of initiatives

Ability to make an impact, influence, and achieve results with effective negotiation, problem-solving, and communication skills

Skill in using computer applications including MS Office

Ability to communicate effectively in both oral and written form

Ability to work collaboratively and build relationships across teams and functions

Ability to work successfully as a member of a team and independently

Ability to exercise sound judgement in making decisions

Ability to analyze, organize and prioritize work while meeting multiple deadlines

Ability to handle confidential information with discretion

Preferred Qualifications :

Extensive experience in Risk Management (ERM) in either the Banking or Insurance Industries. Strong preference for someone to have experience in Operational Risk Management (ORM).

Governance experience, ability to manage and foster relationships, problem identification, attention to detail, and ability to make recommendations to overall processes / documentation.

Ability to own entire process, end to end, understanding of governance requirements and impacts to overall business units / enterprise.

Customer Accountabilities :

Oversees a function of enterprise Risk Program professionals providing oversight and control related advisory services to Risk partners

Provides strategic direction on a broad and diverse range of complex global Risk program activities

Develops Risk enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD's Risk Program

Works with executive team, senior business management / partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory / compliance issues

Contributes to the development and implementation of enterprise Risk programs related to all aspects of Risk legislation

Meets with business partners and leaders to determine Risk strategies and compliance culture

Takes corrective action and recommends or implements changes to procedures, as required

Lead role in managing and in responding to periodic exams / audits and various regulatory bodies

Participates in / leads enterprise-wide or Risk focused special projects

Oversees research, development and implementation of new processes, technologies or operating models

Works autonomously as the leader of the team and assists with development of group policies and approval of procedures in coordination with leadership team and colleagues; and promotes and monitors staff adherence to approved internal Risk policies, procedures, standards and guidelines, in addition to those federally mandated

Shareholder Accountabilities :

Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leveraging TD's operating model to maximize efficiency, effectiveness and scale

Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities

Plans and executes on strategic activities, reviews and communicates results, and adjusts tactics accordingly

Executes on the annual business plan to deliver results aligned with business strategies

Manages overall budget, revenue and expenditures, meets business objectives while increasing efficiency and effectiveness

Proactively identifies key business opportunities, researches and recommends enhancements / modifications, develops strategies to achieve recommendations and works closely with team to execute and implement

Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise

Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions / activities as necessary

Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts

Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Ensures employees are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

Employee / Team Accountabilities :

Contributes to the development of business segment and / or enterprise functional strategic priorities within their operational area or field of specialty

Develops annual and / or long term plans for own area and influences plans well beyond area managed

Responsible for management of the overall team providing both leadership and guidance

Sets targets and objectives for the team, and delivers results

Grows team expertise to align with business / enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered

Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and provides regular input into employee assessments and development plans

Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and / or rewards performance in a timely manner

Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams

Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes

Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives

Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives

Acts as a brand ambassador for your business area / function and the bank, both internally and / or externally

Physical Requirements :

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

Domestic Travel - Occasional

International Travel - Never

Performing sedentary work - Continuous

Performing multiple tasks - Continuous

Operating standard office equipment - Continuous

Responding quickly to sounds - Occasional

Sitting - Continuous

Standing - Occasional

Walking - Occasional

Moving safely in confined spaces - Occasional

Lifting / Carrying (under 25 lbs.) - Occasional

Lifting / Carrying (over 25 lbs.) - Never

Squatting - Occasional

Bending - Occasional

Kneeling - Never

Crawling - Never

Climbing - Never

Reaching overhead - Never

Reaching forward - Occasional

Pushing - Never

Pulling - Never

Twisting - Never

Concentrating for long periods of time - Continuous

Applying common sense to deal with problems involving standardized situations - Continuous

Reading, writing and comprehending instructions - Continuous

Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

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Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more ()

Additional Information :

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.