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Computer Technician

Computer Technician

Clearance JobsWest Mifflin, PA, US
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Job Title

Essential Duties & Responsibilities :

  • Provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations.
  • Provide remedial services as required to keep desktop devices in good working order.
  • Responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts.
  • Create monthly inventory reports and replace components used from spare parts inventories and adjust inventories to support the performance level required.
  • Refresh approximately 25% of the total number of computers per site on an annual basis.
  • Swap out defective units in order to maintain continuity of operations.
  • Troubleshoot and repair desktop devices.
  • Work with the Project Manager to recommend upgrades of existing equipment and configurations as technology permits.
  • Knowledge of software installations and image generation (device imaging) procedures.
  • Interface with the end user to resolve desktop productivity suite issues.
  • Implement all OEM firmware / software updates on networked printers as directed by the customer.
  • Install images on desktop / peripheral equipment if requested.
  • Partake in the annual deployment of desktop PCs.
  • Other duties as assigned by the customer.

Required Experience :

  • Minimum of 1 year of technical experience working in a desktop support or helpdesk setting.
  • Ability to creatively solve challenging technology problems.
  • Must be able to manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment.
  • Passion for customer service.
  • Strong communicator that can work without direct supervision or detailed direction.
  • Experience with using and managing Remedy ticketing systems.
  • Candidates must be able to work on-site at client sites in the surrounding geographical region.
  • Technical Certifications including but not limited to : A+, Net+, CCNA.
  • Active DOE Q Clearance or DOD Secret Clearance required. Can hold up to TS / SCI.

    • Group ID : 91165881

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    Computer Technician • West Mifflin, PA, US