Lead Veterinary Receptionist

Lead Veterinary Receptionist

Calusa Veterinary Center is hiring a full-time lead front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with :

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities

Salary : $28.00-$30.00 depending on experience and skills

Schedule : flexible schedule, Days, nights, weekends

Key Responsibilities :

Manage front desk operations and ensure a warm, welcoming environment for clients and their pets.

Supervise and train reception staff, promoting a team-oriented atmosphere.

Schedule appointments, manage patient records, and handle billing inquiries with accuracy.

Address client concerns with empathy and professionalism, ensuring a high standard of customer service.

Collaborate with veterinary staff to streamline operations and enhance patient care.

Qualifications :

Previous experience in a veterinary or medical reception role is preferred.

Strong leadership and organizational skills.

Excellent communication and interpersonal abilities.

Proficiency in veterinary software systems is a plus.

A genuine love for animals and a desire to contribute to their well-being.

About Calusa Veterinary Center

We're focused on making sure our hospital has the right tools to allow our doctors and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, in-house labs, CO2 laser, endoscopy, rhinoscopy, bronchoscopy, cold laser therapy, underwater treadmill, and ultrasound. We also offer hyperbaric oxygen therapy, acupuncture, rehabilitation, and pain management. We are a full-service, AAHA accredited 24 hour GP and ER small animal practice with 10 doctors and a large staff serving our clients in the Boca Raton, FL area for the past 20+ years. Our 10,000 square foot state-of-the-art facility is unlike any other in the area. We blend modern medicine with time-tested practices to provide the highest quality care.