Metro Infectious Disease Consultants Patient Care Assistant
Metro Infectious Disease Consultants is seeking a full-time Patient Care Assistant to work at the clinic located in Naperville, IL.
This Assistant's responsibilities include all duties related to the back-office with occasional front desk duties. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.
Back Office Responsibilities :
- Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient's chief complaint and notify doctor when patient is ready to be seen
- Stock exam rooms with supplies each morning, clean rooms between patients
- Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted
- Other tasks as assigned by management
Front Office Responsibilities :
Filing of all scanned paperwork dailyFax clinic schedules to physicians for next clinic day.Prepare travel chart weeklyOpen and distribute mail, dailyPrint schedule for following clinic day. Verify that all progress notes and super-bills are attachedOrder office suppliesAnswer telephone calls, including closed offices at different locationsPage on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extensionMake appointments for new and existing patients according to set guidelines. If patient is new, directions should be givenHandle and process billing information dailyHandle and process dictation, letters, and physician orders dailyRegister patients, enter and / or update patient demographics, make copies of vital informationCollect co-payments and past due balances from patients at check-in / check-out deskCoordinate and process referral information for managed care patientsProcess medical records requestsEscort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient's chief complaint and notify doctor when patient is ready to be seenObtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical RecordEnsure superbills are completed at visit end, including, visit code, diagnoses and all labs ordered