Desktop Support

Apex SystemsScottsdale, AZ, US

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Desktop Technician

Position : Desktop Technician

Location : Onsite; Scottsdale, Arizona, 85260

Duration : Long term contract

Pay Rate : $20-23 / hr based on experience

Position Summary : Details :

We backup the Tech RX (similar to a Genius Bar) at Shea, so its important that the resource is comfortable with this walk-up service.
Flexible start time between 68 AM to support Central Time Zone users. The schedule will be determined upon starting.
There may be a need to support one of our other locations so we do ask for flexibility on location as well :
4750 S. 44th Place
4755 S. 44th Place
2700 West Frye Road, Chandler

Main Location : 9501 E. Shea Blvd.

Tech RX Support :

Provide walk-up IT support for desktop, laptop, and phone issues while interacting face-to-face with customers needing assistance.

Job Requirements :

Excellent organizational, verbal, and communication skills.

Experience with Microsoft Office O365.

3+ years of troubleshooting and configuring various devices, with strong problem-solving skills and a solid understanding of operating systems, hardware, and software.

3+ years of working knowledge of Active Directory and account maintenance.

Experience with Apple support (Mac, iPad, iPhone).

Mobile device support experience for iPhone, Android, and iPad.

Ability to work independently and as part of a team.

Comfortable in a fast-paced and changing environment.

Strong customer service skills and experience are essential.

Must be able to lift monitors and other equipment as needed, up to 50 lbs

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

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Desktop Support • Scottsdale, AZ, US