Cash Vault Lead Teller

Description :

Empyreal Logistics is currently seeking dedicated individuals to join our team in the role of Cash Vault Lead Teller. In this position, you'll have the opportunity to provide essential leadership within our branch. If you're a current team member who's prepared to lead by example, we encourage you to apply for the Cash Vault Lead Teller position.

Position Summary :

Process cash deposits and provide change fulfillment services while ensuring accuracy and excellent customer service for all our customers. Places value not only on what work gets done, but also how it gets done.  This position is not located at a branch office; rather, the Cash Vault Lead Teller works at a cash processing center where you can focus on getting the job done

Responsibilities :

• Acts as a role model and reliable, consistent resource for other Cash Vault Tellers.
• Can be counted on to exhibit professional, polite demeanor in interactions, courtesy, and uniform standards.
• Safely operates cash processing equipment and keeps equipment in good working order.
• Notifies the manager of delays, issues, unusual circumstances, and other important information in a timely manner .
• Prepares currency / coin orders.   Processes marijuana related business currency and coin orders.
• Ensures accurate count and tracking of all vault assets.
• Oversight of Cash Vault Tellers.
• Communicates any issues, concerns, or problems to their direct report immediately .
• Ensure team members follow operating procedures.
• Responsible for operations of the vault room when Supervisor is absent.
• Enforce team members comply with safety regulations.
• Checks over deposit tickets, audits, and clears for end of day.
• Train new employees and re-train existing employees, as needed.
• Maintain vault consumable supply levels.
• Complete all documentation in an accurate and timely manner.
• Fill in for team members and assist as needed to meet operating requirements.
• Notifies appropriate managers of any operating issues and discrepancies.
• Recommends scheduling options to Supervisor.
• Communicate personnel issues to management.
• Understands different requirements of opening shift vs closing shift.
• Discrepancies / Offages - one (1) per quarter
• Provides overrides up to $30,000 (dual verification by two people only).
• Ensures the safety of all negotiables and confidential records.
• Maintains a clean and orderly teller processing area.
• Communicates positively in a team-oriented work environment both in person and by phone.
• Performs other duties as assigned.
• Follows Standard Operating Procedures.   Adheres to dual verification requirements and complies with regulatory requirements.
• Adheres to the Empyreal Credit Card Policy.
• Adheres to Empyreal's travel policies.

Qualifications :

Physical Requirements :

Empyreal Logistics Culture :

Empyreal Logistics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.