Sr Enterprise App Analyst - Epic Optime / Anesthesia

Job Title & Specialty Area :  Sr Enterprise App Analyst - Epic Optime / Anesthesia

Department :  IT Core Clinical Applications

Location : Dallas, TX

Shift : Monday - Friday

Job Type : Remote

Why Children’s Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary :

Responsible for identifying, evaluating, analyzing, and recommending changes in support of assigned Epic applications, with a primary focus on the Epic Optime / Anesthesia suite. Responsibilities include ongoing production maintenance and troubleshooting, as well as planning, design, development, build and / or configuration of supported applications. Leads and / or coordinates system conversions, application testing, and documentation of procedures. Contributes to training design and development, assists with training delivery, provides go-live support, and serves as the primary point of contact for ongoing production support and issue resolution. Participates in the on-call / after-hours support schedule as defined within the group. May serve as Lead or Project Manager for medium to large-sized projects.

Responsibilities :

• Implementation : Responsibility for evaluating project requests associated with field of expertise and / or systems supported, conducting current state assessments, requirements gathering and definition, future state design and application build activities. Responsible for leading implementation teams in planning, design, development, testing (unit, application and integrated), and deployment of projects, as well as contributing to development of associated training curriculum / program, post implementation documentation and production support services. Ensure systems design supports corporate policies and federal legislation, where applicable.
• Project Management : Prepare detailed project plans. Lead Application Team in adhering to project schedules and timelines and completing projects on time and within budget. Identify and escalate issues to appropriate sponsor group, steering committee or other governing body to ensure successful implementation (on time, on budget and within scope). Responsible for facilitating change request process in relation to assigned projects. Prepare supporting documentation and present initial project requests and change requests to appropriate Change Advisory Subgroup(s).
• Maintenance, Support and Troubleshooting : Monitor, acknowledge and resolve ServiceNow tickets as assigned. Coordinate software and hardware patches, service packs, and version upgrades with customer departments and System Administrator(s). Develop and maintain documentation for system procedures.
• Administrative : Log hours for project-related work in the Project Portfolio Management (ServiceNow) system on a weekly basis. Utilize ALM Quality Center system for creating test cases and scripts, monitoring testing execution and providing documentation as required for production change control approval. Attend General Information Services (GIS) meetings, weekly Business Application Services team meetings, application team meetings as appropriate, and other meetings as needed.
• Production Support and Maintenance : On call support (support calendar defined by Group or application suite, pager required); Ensuring the integrity, integration and stability of production system; Formulating system scope and objectives to develop or modify complex system designs; and other duties as assigned.

How You’ll Be Successful :

WORK EXPERIENCE

EDUCATION

LICENSES AND CERTIFICATIONS