Job Overview :
We are seeking a proactive and detail-oriented Operations Manager to lead and oversee daily operational activities for a services based business delivering live event production, entertainment coordination, growing retail experience and event logistics.This role involves managing a team of direct reports, focusing on team works, establishing / improving core processes, building and managing workflows, and driving operational excellence to meet organizational goals. The ideal candidate will possess strong leadership skills, a results-driven mindset, and the ability to thrive in a fast-paced environment.
Key Responsibilities :
- Team Leadership : Manage, mentor, and develop a team of four direct reports, fostering a collaborative and high-performing environment.
- Team member 1 on 1s
- Group Goals
- Personal Development Goals
- Time Management
- Employee Handbook / Training
- Operational Efficiency : Oversee daily operations to work to establish new processes that are efficient, cost-effective, and aligned with organizational objectives.
- Job Planning
- Day to Day / Weekly scheduling of staff
- Develop and implement core processes for the following
- Production / Event Workflow
- RentalDry or Staffed
- Warehouse Inventory
- Asset Tracking / Management
- Performance Monitoring : Develop andtrack key performance indicators (KPIs) and analyze operational data to identify areas for improvement and implement solutions. This may include evaluation of event P&Ls, staff hours, and operational costs.
- Process Improvement : Address operational challenges proactively and implement solutions to minimize disruptions.
- Qualifications
- Must have prior experience managing a team of direct reports
- Must be able to work on site with flexible hours to meet client needs
- What we Offer
- Small Team dynamics working directly with ownership
- Great Compensation & Benefits
- Fast paced growing business environment
- Compensation will be based on experience with a target range between 80-120K