Director of Service Operations

We are seeking a Director of Service Ops within the industrial and commercial cleaning industry.

This Jobot Job is hosted by : Melissa Todd

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Salary : $135,000 - $160,000 per year

A bit about us :

We are a global leader in industrial and commercial cleaning solutions, providing innovative products and services to a wide range of customers, from residential to large-scale industrial clients. Our portfolio includes high-performance cleaning equipment, advanced floor-care systems, and specialized solutions designed to improve efficiency, safety, and sustainability.

With a strong commitment to innovation and quality, the company invests heavily in research and development to stay at the forefront of the industry. The organization values a collaborative culture, operational excellence, and delivering exceptional customer experiences worldwide.

Joining this team means becoming part of a fast-growing, forward-thinking company that prioritizes employee development, operational impact, and leadership opportunities in a global environment.

Why join us?

• Upward mobility
• Great company culture
• Competitive pay & benefits

Job Details

Job Details :

Are you a strategic thinker with a knack for operational excellence? Do you have a passion for leading teams and driving service operations to new heights? If so, we have an exciting opportunity for you. We are currently seeking a dynamic, highly-motivated Permanent Director of Service Operations to join our team. This role will be instrumental in shaping the future of our service operations, ensuring the delivery of high-quality services to our clients and driving continuous improvement throughout our organization.

Responsibilities :

As the Permanent Director of Service Operations, you will be tasked with the following :

1. Overseeing the day-to-day operations of our service departments, ensuring that we consistently deliver top-quality services to our clients.

2. Implementing and managing service delivery processes, procedures, and standards to maximize efficiency and productivity.

3. Leading, coaching, and developing our service operations team, fostering a culture of excellence, collaboration, and continuous learning.

4. Collaborating closely with other departments to ensure seamless integration of service operations with other business functions.

5. Driving continuous improvement initiatives, identifying opportunities for operational enhancements, and implementing strategies to realize these improvements.

6. Ensuring compliance with all relevant regulations and standards, maintaining the highest levels of safety and quality throughout our operations.

7. Managing the cleaning and maintenance of our equipment services

Qualifications :

To be considered for the role of Director of Service Operations, candidates must possess the following qualifications :

1. A minimum of 5 years of experience in a service management role, with a proven track record in managing and improving service operations.

2. Strong leadership skills, with the ability to inspire, motivate, and develop a high-performing team.

3. Deep understanding of service operations processes and best practices, with experience in implementing operational improvements.

4. Excellent strategic thinking abilities, with the ability to identify opportunities for growth and efficiency improvements.

5. Strong communication and collaboration skills, with the ability to work effectively with teams across the organization.

6. Experience in managing equipment cleaning and maintenance processes, ensuring the safety and quality of operations.

7. A strong commitment to customer service, with the ability to ensure the delivery of high-quality services to our clients.

If you are a strategic, results-driven leader with a passion for service excellence, we would love to hear from you. Apply today to join our team as the Director of Service Operations.

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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