Club Manager
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
The Club Manager is the leader of a BJ's club. Responsible for leading the operations and profitability of the club, delivering on company strategic priorities, providing market-leading value on merchandise and services, excellent member experience, managing team members and developing talent, and ensuring a safe and positive environment and experience for team members and members.
BJ's offers a comprehensive onboarding program for newly hired Club Managers to develop the skills needed to be successful quickly and effectively.
Major tasks, responsibilities, and key accountabilities include :
- Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results.
- Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments.
- Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback.
- Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the "why's", and keeping messaging simple.
- Exhibits strong decision-making capabilities that align with the Company's strategic priorities and support the achievement of club operational goals and objectives.
- Maintains awareness of local competition and current trends in the retail marketplace.
- Controls operating costs and establishes operational efficiencies.
- Implement new concepts to maximize profitability.
- Embraces the Company's core values / purpose and ensures team members do the same. Creates a great shopping experience for members that is dedicated to exceeding member expectations.
- Meets planned profit objectives through effective techniques, technological improvements and productivity enhancements. Monitors expenses and adjusts expenditures as necessary to achieve profit objectives.
- Attains planned sales volume through effective supervision of warehouse management and communication with the Home Office.
- Maintains a roadmap for achieving targets in key performance areas designated by Home Office, such as productivity (sales / hours, audit, shrink, turnover).
Qualifications include :
4+ years of experience as a retail store, supermarket, or warehouse operations manager required.A strong drive for results and solid work ethic is required. Must be honest, straight-forward and committed to providing high levels of service to members.Excellent communication skills required. Must be able to lead and motivate a large team.Solid understanding of profit & loss statements, shrink control, staff development, merchandising, customer service, problem solving and conflict resolution required.High school diploma and / or college degree preferred.Demonstrated leadership capabilities, including managing / supervising cross-functional teams, training team members, and driving and communicating results.Open shift availability required.At least 18 years of age.Environmental job conditions include :
Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may also require bending, pulling, reaching, climbing and / or stooping.Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and / or awkward objects in excess of 30 pounds with assistance.Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $106,500.00 - $142,250.00.