Director / Principal,Technical Program Management

Director / Principal, Technical Program Management

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

The Principal of Program Management plays a pivotal leadership role in orchestrating the planning, execution, and delivery of complex, cross-functional programs that drive Mastercard Gateway's strategic and technical objectives. This role ensures alignment across engineering, product, and business teams, enabling scalable, efficient, and value-driven delivery. The Principal will champion TPM best practices, foster a culture of continuous improvement, and serve as a key partner to senior leadership in shaping and executing our strategic connectivity delivery roadmap. Responsible to drive the execution of acquiring integrations and regional payment method enablement; ensuring scalable, localized, and high-performing gateway services.

Key Responsibilities :

• Strategic alignment : Align regional delivery roadmaps with global product strategy, tailoring execution to meet local regulatory, technical, and market requirements.
• Program Leadership : Own the end-to-end lifecycle of high-impact programs, from inception through delivery, ensuring alignment with business goals, technical feasibility, and customer value.
• Connectivity expansion : Oversee the delivery of localized gateway capabilities including domestic card schemes, real-time payments, alternative payment methods, and compliance with country-specific mandates (e.g., data residency, tax obligations).
• Organizational enablement : Lead cross-functional programs focused on expanding acquiring connectivity and payment method support across LAC and other strategic regions.
• Valued Partner : Partner with product and engineering to ensure technical readiness for regional launches and enhancements.
• Delivery POC : Act as a delivery liaison to internal and external stakeholders ensuring their requirements are captured and reflected in program execution.
• Governance & Reporting : Establish and maintain program governance frameworks, including scorecards, KPIs, and executive reporting. Provide transparent updates on progress, risks, and mitigation strategies.
• Stakeholder Engagement : Facilitate mindful discussions with technical and business stakeholders, enabling timely decision-making and trade-off analysis.
• Commercial Enablement : Support regional account teams by equipping them with delivery insights, readiness timelines, and technical enablement materials.

Qualifications :

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.