Accounting, Finance & Risk Analyst - Hybrid (Houston TX)

Accounting, Finance & Risk Analyst - Hybrid (Houston TX) R0052455 | FCC | WK LS - C T Corporation System

JD Summary :

The Accounting, Finance & Risk Analyst for the Wolters Kluwer Compliance Solutions business unit is a subject matter expert who partners closely with and whose opinion, advice and direction is sought by Finance, Sales, Collections, Cash Processing and Client Services to resolve billing discrepancies, work with GBS to recognize revenue faster and find ways to eliminate manual processes.

Primary responsibilities include resolving billing discrepancies by identifying solutions to complex issues and completing Root Cause Analyses ( RCA ), working with Internal Controls to ensure compliance with WK policies and procedures and assisting with audits, and leading efforts to streamline processes to eliminate manual processing. This role requires a comprehensive learning of client invoicing through platforms such as MS Dynamics AX, NetSuite, or SAP S / 4HANA.

The candidate will be adept at analyzing and overseeing invoice delivery processes to enhance efficiency and independently address and resolve any arising issues. Activities include gaining and maintaining an expert knowledge of Compliance Solutions, Lien Solutions products and services, content and processes; developing and maintaining reference documentation such as Invoicing policies and procedures; analysis and reporting such as dashboards displaying progress versus SLA requirements; Assist with user acceptance testing and quality assurance for projects and defect fixes. Represents Wolters Kluwer within the industry.

Division :

Hybrid : Eight days a month we come together in the closest HOUSTON office within 50 miles to experience the value of connecting with colleagues. You will report to the Manager, Credit & Collections, and work under the leadership of the Associate Director, Customer Service. This role is a part of FCC | WK LS - C T Corporation System (DE).| Please view the site office location directory for potential office preferences nationwide. | #LI-Hybrid

Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Required Job Qualifications :

Education : Bachelor’s degree in Computer Science , Accounting or Finance, Business, or a related discipline

Mapping information gathered into visual illustrations (e.g., diagrams, charts, graphics)

Solving complex and conflicting problems

Independently participating in multiple concurrent projects

Meeting aggressive deadlines

Utilizing highly developed communication skills, including both excellent verbal skills and the ability to develop and deliver demonstrations and presentations to audiences of all levels

Working collaboratively with individuals at all levels of an organization, including executives

Taking initiative by recognizing and capitalizing on opportunities

Functioning as an integral part of a team

• Preferred Job Qualifications :

Develop and maintain custom scripts (e.g., SQL, Python, or automation scripts) to support business needs

Proficiency in accounting software and tools, such as Excel or ERP systems

Finance and Accounting terminology preferred

Customer service principles and processes

Self-motivated with excellent organizational skills

Strong analysis, reporting and process improvement skills

Strong interpersonal skills to influence, motivate, persuade, mentor and train various groups or individuals

Essential Duties and responsibilities

Collaborate with internal teams, such as IT, finance, accounts receivable, collections and customer service, to address billing inquiries.

Review and analyze invoices for accuracy, completeness, and compliance with company policies.

Review workflows to determine efficiencies to eliminate manual processing and work with WKLS teams to implement.

Ensure the accuracy and completeness of customer information, including contact details and account information.

Process requests for updates to customer information promptly and efficiently.

Monitor and ensure compliance with data protection regulations and company policies.

Work directly with clients to resolve issues in a timely manner to enhance the customer experience.

Conducts UAT and quality assurance for projects and defect fixes.

Support system upgrades or migrations that involve customer record management.

Behaving in ways that demonstrate corporate core values and culture; developing professional and positive relationships with customers and colleagues; and maintaining a reputation of competence, integrity and professionalism.

Develops and maintains collaborative relationships with internal resources, potential business partners, customers, professional associations, industry groups, and market research firms.

Performs other duties as requested by Supervisor

Additional Information

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including : Medical, Dental, & Vision Plans, 401(k), FSA / HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Full details of our benefits are available :

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Company Overview

Wolters Kluwer (EURONEXT : WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.

#LI-Hybrid

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer / business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.