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Clinic Coordinator
Clinic CoordinatorFull Moon Acupuncture • Oakland, CA, US
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Clinic Coordinator

Clinic Coordinator

Full Moon Acupuncture • Oakland, CA, US
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Job Description

About Full Moon Acupuncture :

We’re a small, growing acupuncture clinic dedicated to helping patients find lasting relief and balance — specializing in pain relief, pregnancy and birth, women’s health, children and family care. Through acupuncture, bodywork, Chinese herbs, and nutritional counseling and supplements, we provide thoughtful, long-term care for the whole person.

About the Role :

We’re looking for a detail-oriented, proactive Clinic Coordinator who’s passionate about creating exceptional customer experiences and helping people feel comfortable. You’ll play an essential role in keeping our clinic organized, calm, and welcoming — supporting both patients and practitioners so the day flows smoothly.

You should have excellent attention to detail, strong communication and organizational skills, and a genuine interest in natural medicine. We value self-starters who are creative, natural problem solvers, and eager to learn — people who take initiative, offer thoughtful ideas to improve how we work, and help us be the best healers we can be.

What You’ll Do

  • Oversee and manage daily office operations, including (but not limited to) :
  • Provide attentive, professional care to patients, serving as the first and last point of contact during each visit.
  • Manage phone, email, and text communication with clarity and care
  • Schedule appointments and coordinate the clinic calendar
  • Keep patient files, rooms, and front office organized and ready
  • Process payments, invoicing, and insurance information. Including light bookkeeping and data entry (training provided)
  • Track and restock herbs, supplements, and clinic supplies
  • Manage special projects and help identify ways to improve daily operations

Skills & Experience

  • Excellent attention to detail, multi-tasking, and organizational skills
  • Communicate clearly and professionally with patients, acupuncturists, suppliers, and insurance companies — by email, phone, and in person.
  • Experienced in office management, administrative assistance, and customer service.
  • Detail-oriented, organized, and able to juggle multiple tasks with ease.
  • Proactive problem solver who’s not afraid to ask questions or seek help when needed.
  • Strong computer skills — comfortable with MS Office, Gmail, and Google Drive.
  • Familiar with (or eager to learn) tools like QuickBooks, MailChimp, Office Ally, and Jane.
  • Basic social media and marketing experience is a plus.
  • Genuine interest or background in natural and holistic medicine.
  • Role Details :

    Clinic Coordinator Schedule :

  • Mondays 11 : 30pm-8pm
  • Tuesdays 11 : 30am-8pm
  • Wednesdays 10 : 30am - 7 : 00pm
  • Thursdays 10am-5pm
  • Fridays 11 : 30am - 4 : 30pm
  • Note : This position could be structured as one full-time role or two part-time roles, depending on candidate availability and scheduling needs.

    Location : Full Moon Acupuncture, Oakland, CA. This is an exclusively in-person position (not remote / work from home)

    Pay : $22–$26 / hr — competitive pay for the right person, with room to grow as the clinic expands.

    Benefits :

  • Paid time off
  • Eligibility for an annual performance bonus
  • Employee discount on acupuncture and wellness services
  • Support for ongoing learning and professional growth
  • Team referral bonus program
  • How to apply :

    Please send your resume and a brief note on the following :

  • A short note (1–2 sentences) about why this role and our clinic appeal to you.
  • A brief example (2–3 sentences) of how you’ve helped keep an office, team, or project running smoothly — this can come from any kind of work (clinic, hospitality, retail, administrative, etc.).
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    Clinic Coordinator • Oakland, CA, US

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