Manager, Solution Engineering

Manager, Solution Engineering - Austin, TX (Hybrid)

Do you view APIs and Developer experience as more than just documentation and endpoints, and instead see it as an opportunity to transform how developers connect with global platforms? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Manager, Solution Engineering!

Western Union powers your pursuit.

In this critical role, you will lead the strategy and delivery of Western Union’s Developer Portal. Working cross-functionally with engineers, product and design teams to build an intuitive and robust platform that enabled seamless integration for partners and developers.

As a Developer Portal Manager, you will help define and execute the roadmap, gather feedback from internal and external stakeholders, and continuously enhance the portal to improve the developer experience.

Role Responsibilities

• Lead and mentor a cross-functional team of developers and testers.
• Collaborate with stakeholders to gather business requirements and translate them into technical solutions.
• Liaise with the Product team to define and prioritize features aligned with business goals.
• Provide architectural guidance and ensure timely delivery of platform-specific solutions.
• Design and manage secure, scalable, and maintainable cloud-based software systems.
• Develop and enhance software with a focus on performance, maintainability, and code optimization.
• Troubleshoot application issues and coordinate resolution across functional and technical teams.
• Recommend improvements to existing software programs and development practices.
• Prepare and present technical proposals to stakeholders.
• Define and maintain delivery and support guidelines.
• Stay current with emerging technologies and enable the team to adopt innovative solutions.
• Work independently on simple to moderately complex projects.
• Collaborate with geographically distributed teams and service providers.

Role Requirements

Salary

The base salary range is $140,000 – $160,000 USD per year, total on target compensation includes a base salary plus long-term and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – specific benefits include :

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.