Director of Chain Solutions

Carpigiani is seeking a dedicated and experienced Director of Chain Solutions. The candidate for this position must be goal oriented and have the ability to competently manage multiple tasks in a continuously changing environment with minimal supervision. Relationship driven with strong communication skills is a must. A solid working relationship with (and the respect of) our customers and internal team members is essential. This is an individual contributor position. This role is responsible for both acquiring new accounts and managing existing relationships to ensure long-term success. The ideal candidate is a results-driven sales leader with deep knowledge of the foodservice equipment industry, culinary or food science experience, and a proven ability to deliver growth through strategic account planning and execution. Last, but not least, a passion for excellence is expected. The Director of Chain Solutions will lead the development, management, and growth of strategic foodservice chain accounts (100+ locations).

Role and Responsibilities

Strategic Account Leadership

• Serve as the primary relationship owner for both new and existing foodservice chain accounts.
• Ensure alignment with customer priorities and their long-term business objectives.
• Negotiate contracts, pricing, and program agreements that drive mutual value.
• Maintain and grow relationships post-acquisition to ensure retention and satisfaction.
• Ensure compliance with contractual obligations and industry regulations. Identify and mitigate risks associated with account operations and service delivery.

Sales and Revenue Growth

Market and Industry Insights

Internal Collaboration and Leadership

Other Duties

Skills / Abilities / Preferred Attributes

Educational / Experience Requirements

Job type : Full Time, Exempt

Job Category : Sales

Travel Required : 50-75%

BENEFITS :

Employer sponsored benefits :

Voluntary benefit offerings :

Submissions from third-party recruiters or employment agencies will not be accepted. All candidates must apply directly.

Incorporated in 1946, Carpigiani quickly established itself as the market leader in the production of machines for gourmet gelato, better known as Italian-style ice cream. Since 1989, Carpigiani has been part of the Milan-based Ali Group, one of the world's largest manufacturers and suppliers of equipment for the foodservice industry. Today Carpigiani is the global leader in the production of equipment for fresh ice cream, pastry and much more. Over the years the company has also continued to consolidate its position as the leading manufacturer of equipment for soft serve, frozen yogurt, shakes, slush, and whipped cream.

Carpigiani is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.