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Health Home Care Manager
Health Home Care ManagerVisiting Nurse Service of New York • Manhattan, NY
Health Home Care Manager

Health Home Care Manager

Visiting Nurse Service of New York • Manhattan, NY
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Health Home Care Manager

Manhattan, New York Social Services

Apply Now Job ID R011624 Overview

Compensation :

$23.17 - $28.96 Hourly

What We Provide

  • Referral bonus opportunities
  • Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
  • Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
  • Employer-matched retirement saving funds
  • Personal and financial wellness programs
  • Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
  • Generous tuition reimbursement for qualifying degrees
  • Opportunities for professional growth and career advancement
  • Internal mobility, CEU credits, and advancement opportunities
  • Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals

What You Will Do

  • Utilizes approved assessments to identify clients / members needs and develop initial and ongoing clinical plan of care.
  • Updates plan at specified intervals, and as needed based on changes in client / member condition or circumstances.
  • Performs and maintains effective care management for assigned caseload of clients / members. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation.
  • Develops inventory of resources that meet the clients / members needs as identified in the assessment.
  • Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients / members.
  • Works collaboratively with team members to provide outreach for and engage resistant / hard to reach clients / members to accept program services.
  • Provides information and assistance through advocacy and education to clients / members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients / members to appointments as necessary.
  • Participates in initial and ongoing trainings as necessary to maintain and enhance care management skills.
  • Maintains updated case records in program EMR. Maintains case records in accordance with program policies / procedures, VNS Health standards and regulatory requirements.
  • Participates and consults with team supervisor in case conferences, staff meetings, and discharge planning meetings to determine if client / member requires an alternate level of care or is appropriate for discharge.
  • FOR Recovery Coordination Agencies (RCA) and State Designated Entities (SDE) program :
  • Conducts in-person visits to perform NYS eligibility assessments to determine Tier 1 or 2 eligibility for HCBS service. Works with clients / members, Peer Specialist, Supervisor and MCOs to develop Initial and Ongoing Plan of Care (PoC) and request necessary approvals and authorizations as needed.
  • Participates in initial and ongoing trainings as necessary to maintain current knowledge of Health Home, HARP HCBS and DOH processes.
  • Maintains knowledge of the service providers in the HCBS, MCO and health home network if applicable. Provides overarching service coordination between clients / members, SDE / RCA, HCBS service provider and MCOs.
  • For Children’s Health Home :
  • Completes the Child and Adolescent Needs and Strengths New York (CANS) assessment to determine acuity and to develop initial and ongoing Plan of Care documents.
  • Consults with management and provides reports of suspected abuse and neglect when there is reasonable cause to suspect that a child is a victim of child abuse / neglect.
  • Provides support to legal parent / guardian addressing specific needs relevant to care management of children / adolescents.
  • Maintains appropriate documentation and standards for all specialized caseloads such as waiver transition Home and Community Based Services (HCBS) and other special populations.
  • Participates in special projects and performs other duties as assigned.
  • Qualifications

    Licenses and Certifications :

  • Valid NYS ID or NYS driver’s license required. NYS Community Mental Health Assessment instrument and HCBS training completion preferred
  • Must complete necessary training to administer NYS Eligibility Assessment for HCBS service in the UAS system within 60 days of start date.
  • Child and Adolescent Needs and Strengths New York (CANS) certification preferred
  • Must complete necessary training to administer the CANS NY assessment in the UAS system within 60 days of start date.
  • Education :

  • Bachelor's Degree in a human services or related field required
  • Enrollment / attendance in Master’s degree program in human services or related field preferred
  • Work Experience :

  • Minimum of two years of experience providing direct services to clients / members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and / or chronic medical conditions client required with a Bachelor’s degree; minimum of one year of experience with a Master’s degree.
  • Effective oral / written / interpersonal communication skills required
  • Bilingual skills may be required as determined by operational needs.
  • Basic computer skills required
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