A company is looking for a Temporary Call Center Universal Agent. Key Responsibilities Handle customer inquiries via Phone, Email, and Chat, ensuring accurate and complete responses Utilize technology tools and participate in training to enhance customer service and sales skills Document customer interactions and maintain accurate customer data while ensuring confidentiality Required Qualifications 6+ months of customer service experience Ability to work independently and manage duties with minimal supervision Call center, retail, or e-commerce experience is preferred Technical aptitude is a plus, but not required Must be able to work a flexible schedule including weekends and holidays
Call Center Agent • Bridgeport, Connecticut, United States