Sr Manager, Communications

Senior Manager, Communications Lead

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Senior Manager, Communications Lead will manage and execute the communication strategy for the DDAT Pharmacy Services team. This position will own the process to analyze and optimize communications to enhance the organization's internal and external messaging in alignment with the Caremark business and DDAT strategy. They will be a key driver of strategic communications initiatives within the PS DDAT Strategy Office, collaborating closely with the PS DDAT Senior Vice President and leadership team to enhance colleague engagement and foster a culture of transparency and collaboration. This position will be instrumental in driving engagement and information sharing, strengthening PS DDAT culture, and improving the PS DDAT team's ability to effectively communicate their achievements and the significant work being done by the team.

The Communications Lead will work in a cross functional team in a large matrix organization. This candidate will need to quickly build relationships with key stakeholders to identify needs and position an executable blueprint for PS DDAT communications to deliver outcomes.

Primary Job Duties & Responsibilities

Story-finding, crafting & narrative development

• Proactively source impactful stories from the ongoing events, technology execution, and colleague development that illustrate intended value and outcomes
• Transform technology work, experiences, impact data, and program insights into compelling, audience-specific content
• Craft compelling executive communications for internal audiences, including speeches, video scripts, leadership emails, and messaging around business priorities, organizational changes, and company initiatives
• Serve as a trusted communications advisor to senior leaders, helping them connect authentically with their teams and communicate with clarity and impact
• Challenge partners to think differently regarding critical communications, act as a thought partner, and model creative storytelling and high-quality communications assets

Messaging & multi-channel strategy

Communication management & coordination

Internal enablement & alignment

Measurement & optimization

Required Qualifications

7+ years of overall work experience with a concentration in a communications role required

Experience in corporate communications, marketing, journalism, public relations, or agency experience required

Excellent written and verbal communication skills; proven ability to convey information in an accessible, concise, and clear manner

Apply critical thinking skills in conducting research and evaluating information

Strong fundamental business acumen and analytical skills necessary to communicate critical context and establish effectiveness metrics

Strong track record of effective communication

High attention to detail and the ability to juggle competing priorities

Apply critical thinking skills in conducting research and evaluating information

Expertise with influencing and navigating a highly matrixed environment to drive results

Preferred Qualifications

Customer centric, creative, and strategic; prior customer-facing experience is preferred

Project management experience is preferred

Experience working with the media a plus

Skills in multimedia content production and editing

Education

Bachelor's degree in communications, journalism, advertising, liberal arts or equivalent is required

Pay Range

The typical pay range for this role is : $82,940.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Great Benefits for Great People

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

For more information, visit https : / / jobs.cvshealth.com / us / en / benefits

We anticipate the application window for this opening will close on : 12 / 01 / 2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.