Learning & Development Program Manager

Program Manager of Learning and Development (L&D)

The Program Manager of Learning and Development (L&D) is responsible for overseeing, implementing, and evaluating a portfolio of programs that drive employee growth and leadership development. Working closely with cross-functional teams, this role ensures that learning initiatives are aligned with Desert Financial's strategic goals and effectively meet organizational needs. The Program Manager develops and implements robust program management processes, monitors progress, reports key metrics, and proactively identifies and resolves issues. They continuously assess program effectiveness and recommend improvements to enhance employee engagement and elevate the quality of member service.

What You Will Do Here :

Program Planning and Strategy

• Develop and implement effective program management processes.
• Align learning initiatives with Desert Financial's organizational goals.
• Create detailed program roadmaps and establish realistic timelines.
• Plan resource allocation and manage budgeting for L&D programs.
• Design evaluation strategies to measure the effectiveness of programs

Execution and Coordination

Monitoring and Control

Stakeholder Management and Continuous Improvement

What You Will Need :

Bachelor's degree in business, training, or project management preferred or equivalent combination of education and experience required.

4+ years program and project management experience in developing program processes and executing initiatives from start to finish, including post-rollout measurement required.

3+ years of knowledge and expertise in learning and development process and procedures, programs and analytics gained through relevant work experience required.

1+ years experience in learning management system processes preferred.

Strong Project Management Skills required.

Strong written and verbal communication skills, presentation skills, planning skills, organizational skills, and analytical skills required.

Excellent interpersonal skills required.

Ability to prioritize and delegate tasks effectively required.

Ability to multi task, focus, and prioritize multiple projects under pressure to meet deadlines required.

Exceptional problem-solving skills. Ability to quickly identify the root of a problem and determine the appropriate solution that mitigates risk and is a win-win for stakeholders required.

Ability to apply strategic thinking and demonstrate understanding of requirements to execute required.

Proven success in working with, and influencing team members in a complex, growth-oriented environment with changing priorities required.

Proficiency with MS Office Suite Products (Word, Excel, PowerPoint, Teams, and Outlook) required.

Advance proficiency in Excel required.

PMP Project Management Professional preferred.

We are proud to be an EEO / AA employer M / F / D / V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.