Spa Manager

Job Description

Job Description

Description : Job Description

Department : Spa Operations

Position Title : Spa Manager Services

Reports to : Owner / Franchisee

Coordinate Positions : Spa Manager works closely with a Collaborating Physician, Nurse, Nurse Practitioner, Physician’s Assistant, Esthetician, Spa Therapist and Spa Receptionist

Subordinate Positions : Nurse Practitioner / Physician ’s Assistant, Nurse, Esthetician, Spa Therapist and Spa Receptionist

Position Summary (Purpose) : The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, and ensuring that expenses are maintained within the budget provided.

Primary functions include, but are not limited to :

(1) providing outstanding Guest service and satisfaction

(2) revenue generation and enhancement

(3) staff management and training

(4) payroll and inventory management

(5) financial management

(6) special events programming and marketing

Essential Behavioral Characteristics :

• Ethical
• Positive attitude
• Enthusiastic
• Team orientation
• Self-motivated
• Self-directed
• Empathetic
• Creative
• Tenacious
• Integrity
• Honesty
• Trustworthy
• Outgoing
• Detail oriented
Essential Skills :
• Organized
• Responsive
• Adaptive and flexible
Qualifications :
• Responsible
• Problem Solver
• Relationship oriented
• Continuous improvement mentality
• Effective communication
• Time management / self management
• Possess a thorough knowledge of spa services
• Possess excellent interpersonal skills
• Customer service orientation
• Possess excellent conflict management skills
• Possess excellent problem-solving skills
• Possess a thorough knowledge of spa services
• Possess excellent interpersonal skills
• Comfortable consulting patients regarding cosmetic and non cosmetic treatment options, techniques and treatment plans

Physical / Mental Requirements :

Standing for extended periods of time

Ability to lift at least 30lbs

Work Environment : Spa environment

Location : Woodbridge , VA

Job Type : Full-time

Salary : $60,000.00 per year

Expected hours : 20 – 40 per week

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Experience level :

2 years

Shift :

8 hour shift

Day shift

Morning shift

Weekly day range :

Monday to Friday

Weekends as needed

Work Location : In person

Requirements :