Family Services Preschool Coordinator

Family Services Preschool Coordinator

Under the supervision of the Family Services Manager, this position is responsible for the oversight and implementation of safe and enjoyable preschool programs at the assigned locations of Goodson Recreation Center and Lone Tree Recreation Center. The Family Services Preschool Coordinator plans, supervises, and promotes a variety of preschool programs such as state-licensed fall, spring, and summer preschool programs and special events. Responsible for ensuring compliance and maintenance of appropriate certifications and licensures as required by the State and Department of Human Services. Performs duties in a manner consistent with the stated values of the organization.

Essential Duties :

• Oversees year-round, child-care programming and special events with a strong focus on child safety, program curriculum, customer service, and staff productivity to ensure high quality program offerings and positive customer experiences.
• Hires, trains, schedules, supervises, and evaluates assigned staff. Provides or coordinates staff training. Provides constructive and timely performance evaluations. Works with employees to correct deficiencies.
• Determines staffing needs and creates schedules. Serves as program staff including, but not limited to Camp Director, Preschool Director, and instructor based on current staffing needs. Reviews and approves employee biweekly timesheets. Works with Payroll Department to resolve any pay issues.
• Works cooperatively with District staff to ensure a positive program experience for customers which includes facility scheduling, maintenance, collaborative programs, and registration processes. Collaborates with staff of the other licensed child care programs across the District to ensure the best and most consistent practices.
• Enforces risk management standards through combination of staff training, adequate procedures, and regular review.
• Purchases and maintains inventory of program equipment.
• Assists with the preparation and monitoring of the budget, managing revenues and expenditures, and preparing financial reports. Prepares purchase orders, RFPs, and invoice requests. Collects and records payments / fees for programs and outstanding balances. Prepares short and long-range revenue / expenditure projections, checks revenue streams through POS, etc. Develops and recommends program related costs, fees, and locations.
• Ensures all licenses, certifications, staff, and participant files and inspections are up to date and on file in compliance with all applicable laws and regulatory agencies such as Colorado Department of Human Services, local health departments, local fire departments, and the Americans with Disabilities Act.
• Maintains a high level of communication through effective in-person and written methods for both internal and external customers.
• Plans and supervises program curriculum, field trips, games, and crafts. Creates snack / meal menus, and purchases food and supplies. Regularly evaluates and updates as needed.
• Builds healthy relationships with children by actively engaging with them, relating to them positively, and responding to their unique needs and interests. Remains visible and regularly interacts with participants, special groups, and members of the public.
• Utilizes and trains staff in positive techniques to support and guide behavior and promote respectful and cooperative interactions among children.
• Ensures all required participant paperwork is complete and on file such as enrollment forms, payment, policy manuals and acknowledgements, medication forms, emergency forms, and others as necessary.
• Prepares registration materials for program including class creation in registration software. Encourages participants to register for future sessions and programs.
• Plans and organizes special events. May include oversight of volunteers, soliciting vendors, partners, and donations.
• Keeps abreast of Center and District programs, schedules, systems, and policies and procedures to effectively share information with customers and staff.
• Assists with the development, implementation, and tracking of marketing strategies to notify the public of District events. Works with Communications staff to promote community awareness of family services programs through press releases, news stories, fliers, and meetings with the general public. Evaluates customer satisfaction. Solicits sponsors and donations for programs and special events as assigned.
• Maintains records and makes periodic reports including daily maintenance records, attendance reports, program reports, staff evaluations, incident / accident reports, and inventory logs according to District and state procedures in a timely manner.
• Provides a variety of general information to the public regarding parks and recreation operations and programs.
• Recognizes emergency and dangerous situations such as evacuations, medical emergencies, suspicious behavior, etc. by reacting quickly and calmly; administers first aid as needed.
• Responds tactfully, respectfully, and in a timely manner to inquiries and problems in person, through email, phone, and mail by providing helpful information and explanations in-line with District policies and procedures. Thoughtfully handles confrontational or stressful interactions.
• Develops and maintains professional relationships with District employees, vendors, various outside user groups, participants, and families. Creates a welcoming and responsive culture.
• Assists with a variety of District and community-wide special events.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of recreational services.
• Attends and participates in staff meetings, trainings, and orientations. Serves on a variety of District wide committees.
• Attends work on a regular, reliable, and punctual basis. May be required to work evenings, weekends, and some holidays.
• Assists with policy enforcement and development of procedure manuals; conducts periodic meetings to provide and gather information, answer questions, and respond to complaints and concerns, both internally and externally.
• Determines community needs by evaluating programs, discipline areas, and activities. Makes recommendations for improvement and future development, and implements changes.
• Observes necessary precautions to assure general public safety; inspects facilities / grounds for safety and maintenance needs. Corrects or informs supervisor of any hazards.

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