Parts Counterperson

As a family owned company we value the things that make a family successful : commitment compassion hard work a unified vision and a desire for each other to succeed. RWC Group is committed to the long-term development of our family members. We offer paid training and carefully mentor each technician. No matter your level when you join us we want you to improve.

What We Offer

• Medical Dental & Vision Insurance
• 401K Plan
• Paid time off
• Growth opportunities
• Paid Training
• Family owned and operated
• Long term job security
• Health and wellness
• Discounts on products and services

Responsibilities

Oversee the parts sales process from start to finish.

Communicate with staff and customers in a friendly and professional manner.

Converse effectively / efficiently regarding customer parts status.

Read and understand the parts catalog when looking up and speaking to specific parts.

Answer phone calls provide price quotes and other information to customers.

Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.

Provide high level service to both internal and external customers.

Pull / fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.

Notify parts manager of out-of-stock parts or shop materials that need immediate attention.

Locate out-of-stock parts from outside source and submit an emergency order if necessary.

Make sure all internal requests for parts are billed on service repair order.

Receive payment from retail customers or obtains credit authorization.

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred)

Bi-lingual proficiency preferred (English / Spanish)

Eager to improve in a dynamic work environment

Strong interpersonal and time management skills

Ability to read / interpret safety and maintenance documents

Ability to calculate figures / amounts including; discounts interest commissions proportions % area circumference and volume

Valid drivers license and clean driving record

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Key Skills

Business Development,Sales Experience,Marketing,Inventory Control,Customer Service,Computer Skills,Dealership Experience,GM Vehicles,Management Experience,Service Writing,Sales Management,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1