Business Operations Manager

Business Operations Leader

Location : Onsite Tigard, OR

Schedule : Monday – Friday

$100,000-$115,000 / year DOE

Long term contract

We are seeking an experienced leader to oversee day-to-day business operations and the ability to partner closely with ownership on operational strategy, manage key vendor relationships, and implement systems that improve efficiency, profitability, and scalability.

This is a hands-on leadership role in a family-owned, fast-growing company. The ideal candidate is adaptable, levelheaded, and comfortable working in a dynamic environment while collaborating with executive leadership.

Key Responsibilities

• Manage vendor relationships (IT, phone systems, insurance, payroll, equipment, product suppliers, etc.).
• Define metrics, reporting, and guidelines to track operational performance and growth needs.
• Review and improve business processes, implementing policies and systems for efficiency and cost control.
• Partner with leadership to guide hiring strategy, including writing job descriptions, supporting interviews, and setting workforce planning metrics.
• Oversee evaluation of new products and vendors, determine rollout strategies, and ensure effective adoption across teams.
• Support technicians, collections, and installation processes through collaboration with service managers.
• Provide operational insights to ownership, ensuring sound decision-making around staffing, facilities, and expansion.
• Lead process improvement initiatives and foster collaboration across operations, finance, technology, and customer service.
• Apply financial knowledge to track profitability, analyze cost structures, and guide decisions on staffing, service models, and vendor partnerships.

Qualifications

Located in Portland, the Specialized Recruitment Group is an esteemed, niche-based professional recruitment firm that thrives in partnering with companies at the local, regional, and national levels to identify exceptional talent across diverse industries. Our expertise spans across Engineering, Accounting / Finance, Executive positions (Managers, Directors, Vice Presidents, and C-Suite), Human Resources, Logistics, Manufacturing and Industrial Leadership, Marketing / Advertising, Creative, Sales, Procurement, Supply Chain Management, Legal, and Information Technology. We are committed to excellence by providing clients with customized and professional recruitment solutions.