Manager, Professional Education
We are searching for the best talent for a Manager, Professional Education Cleveland / Pittsburgh. The Manager, Professional Education is accountable for the flawless development and delivery of Professional Education content throughout the education continuum. This should be achieved through strong clinical / customer knowledge along with exceptional collaboration and teamwork with Faculty, Medical Affairs, Marketing, Sales, Strategic Accounts and MedTech. The Manager has responsibility for : US education programming, content / curriculum development, faculty management, integration of innovative learning technologies, budget management, and adherence to critical functional processes. This individual is responsible for adhering to all applicable legal and regulatory requirements as well as Company Health Care Compliance policies.
This role will be based in Cleveland, OH, Pittsburgh, PA. or surrounding area.
Key Responsibilities
- Market and Industry Knowledge : Understand and apply market, industry, and competitor knowledge to help shape Professional Education curriculum and content.
- Product, Clinical, and Disease State Knowledge : Possess the product and clinical knowledge needed to create effective and accurate learning solutions for Professional Education
- Customer Insights : Be insight driven to identify unmet HCP customer needs and develop the solutions needed to increase the value and differentiation of our future education offerings
- Business Acumen : Demonstrate an ability to understand business strategy and translate it into education solutions that support the company's business goals
- Leadership & Partnerships : Effectively navigate the matrix work environment to develop cross-functional partnerships, create followership and influence without direct authority. Develop and maintain relationships with external faculty and vendors to effectively create Professional Education programs and content.
- Technology : Accountable to understand and utilize existing and emerging technologies that enhance the learning experience
- Flawless Execution : Ensure US program content / curriculum is aligned with US commercial strategy. Submit all content through the Copy Review process and provide an annual Prof Ed needs assessment.
- Responsible for communicating business related issues or opportunities to next management level
- Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.
- For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable
- Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
- Performs other duties assigned as needed
Qualifications
Bachelor's degree5 years of experience in the healthcare industry, preferably in medical device.3 years of experience in progressive healthcare commercial roles (e.g., Sales, Sales Training, Professional Education, Brand Marketing, Sales Management)MBA or certification in an educational or training-related field / program preferredKnowledge of adult learning methodologies Instructional design experience, e.g.; building curriculum for Healthcare providers.Demonstrated ability to lead cross-functional teams in a matrix organizationDemonstrated ability to understand business strategy and translate it into education solutions that support the company's business goalsKOL relationship development and managementExperience in telementoring, surgical simulation and other innovative learning technologiesExperience managing external vendor relationshipsStrong influence management, oral and written communication skillsKnowledge of anatomy and proceduresTravel up to 40% of the timeThe expected base pay range for this position is $102,000 to $176,500 and Bay Area, CA. $118,000 to $203,550.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar / performance year. Bonuses are awarded at the Company's discretion on an individual basis.
Subject to the terms of their respective plans, employees and / or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs : medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).This position is eligible to participate in the Company's long-term incentive program.Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits :Vacation 120 hours per calendar yearSick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar yearHoliday pay, including Floating Holidays 13 days per calendar yearWork, Personal and Family Time - up to 40 hours per calendar yearParental Leave 480 hours within one year of the birth / adoption / foster care of a childCondolence Leave 30 days for an immediate family member : 5 days for an extended family memberCaregiver Leave 10 daysVolunteer Leave 4 daysMilitary Spouse Time-Off 80 hoursJohnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https : / / www.jnj.com / contact-us / careers or contact AskGS to be directed to your accommodation resource.
Required Skills : Business Development, Customer-Support, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Customer Training, Escalation Management, Fact-Based Decision Making, Performance Measurement, Problem Management, Process Improvements, Technical Credibility
Preferred Skills : Business Development, Customer-Support, Customer Support Operations, Customer Support Platforms, Customer Support Trends, Customer Training, Escalation Management, Fact-Based Decision Making, Performance Measurement, Problem Management, Process Improvements, Technical Credibility