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Customer Service Rep

Customer Service Rep

Handyman Connection of McKinney, TXMcKinney, TX, US
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Job Description

Job Description

If you enjoy working with people and are an excellent communicator with good computer skills, then this may be the job for you.

Handyman Connection helps home owners do repairs, maintenance, and renovations to their homes. We provide them with a trusted source for home improvements by connecting them with our team of skilled tradespeople.

As a member of the Customer Service Team, you will work with home owners to help them get their repairs and renovations done. You will draw from our team of skilled tradespeople to match the best person to the job. The role involves scheduling appointments and dispatching the tradespeople.

There is also the opportunity to assist with accounting, office management, sales, marketing, and project management, depending on your interests and skills.

What You Will Receive

  • Earn competitive pay : $16-$20 per hour; depending on experience
  • Performance bonuses
  • Work during normal business hours with some flexibility no nights or weekends!
  • Professional office with a friendly touch!
  • Excellent training and support
  • Branded apparel

Responsibilities & Skills

  • Strong telephone and written communication skills
  • Dedication to excellent customer service
  • Outgoing personality; enjoys working with people
  • Able to manage small business details while working independentlyManage time and responsibilities - scheduling, customer support, job tracking, billing, phone calls, etc.
  • Confident with typical computer skills - ex Outlook, Excel, Word, CRM, PowerPoint
  • Knowledge of home repair and remodeling is a plus
  • Experience working in a Customer Service or Telemarketing Role preferred
  • Check us out at : HandymanConnection.com / McKinney

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    Customer Service Rep • McKinney, TX, US