Account Associate - State Farm Agent Team Member

Benefits :

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

I’ve been in business for 15 years and currently lead a team of five, including myself. Our office is known for its positive, high-energy environment and a strong focus on delivering excellent results — something reflected in the fact that several team members have been with me since day one. We offer a comprehensive compensation package that goes beyond the industry standard, including salary, commission, monthly and annual bonuses, and vacation time.

I’m a proud graduate of Arizona State University with a degree in finance, and I’m actively involved in my local community, from coaching youth sports for over a decade to volunteering with my church, St. Matthew. Our agency works with a high-end clientele, and our consistent performance ranks us in the top 4 out of 48 agents in our territory, as well as in the top 15 out of 125 in the greater Charlotte area.

We’re based in a modern, professional office with stunning views of Ballantyne, which reflects the professional yet welcoming atmosphere we’ve built. If you’re looking to join a top-producing team where hard work is rewarded, growth is encouraged, and success is the standard, this could be the perfect place for you.

ROLE DESCRIPTION :

As Account Associate - State Farm Agent Team Member for Jeff Genant - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES :

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS :

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Previous experience in insurance or a related field preferred.