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Medical Records Clerk

Medical Records Clerk

Alliance Healthcare Services, Memphis, TNMemphis, TN, US
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Medical Records Clerk

At Alliance Healthcare Services (AHS), it is our mission to promote wellness in the community. Our not-for-profit organization is the largest comprehensive behavioral health provider in Shelby County. We offer outpatient, intensive outpatient, home-based, and community-based programs, including a continuum of crisis services to over 22,000 residents of Shelby County. We're committed to bringing compassionate and dedicated individuals to help us continue to provide the best services to our community.

Knowledge / Skills / Abilities :

  • High school diploma or equivalent
  • 2 years of medical records office experience preferred
  • Knowledge of modern office equipment
  • Interpersonal and human relations skills
  • Strong organizational skills and office technology skills
  • Ability to maintain records and files
  • Highly computer proficient, including working with and combining PDF documents
  • Exceptional knowledge of HIPAA compliance and client confidentiality laws
  • Ability to maintain confidentiality
  • Detail oriented

Key Job Responsibilities :

  • Ensure proper releases and other authorizations are in place for any record request.
  • Electronically retrieve and respond to medical record requests but may also respond via fax or mail when electronical response not an option.
  • Scan patient test results and other medical documents as well as records from other agencies into patient charts.
  • Request and then scan records from other medical providers, agencies, courts, etc.
  • Communicates with clinicians and supervisors informed of availability of requested records when indicated.
  • Escalates urgent / legal issues to supervisor (subpoenas, disability and other form completion requests, grievances, audits requests, etc.)
  • Answers and responds to medical record related phone calls and other inquiries

    • Shift Availability :

  • Full-Time Minimum of 40 hours per week (hourly)

    • Health and Wellness :

  • Medical Insurance Coverage
  • Dental Insurance Coverage
  • Vision Insurance Coverage
  • Flexible Spending Account
  • Long Term Disability Company Paid

    • Financial Wellbeing :

  • Competitive Compensation Packages
  • Life Insurance Company Paid
  • 403b Retirement Plan with Company Funded Matching
  • Employee Discounts provided through Life Mart
  • Loan Forgiveness options through Federal programs (Public Service Loan Forgiveness and National Health Service Corps)

    • Career Development and Growth :

  • Opportunities for growth and movement within the organization

    • Work Life Balance :

  • Paid Time Off To include PTO for vacations, illness, and personal days
  • Paid Holidays

    • EOE M / V / F / H

    Alliance Healthcare Service is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.

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    Medical Clerk • Memphis, TN, US