Overview
The Lead Valet Driver will run high-traffic operation across a group of valet drives on campus. The Lead will include coaching, setting the lineup, and keeping wait times low. You will work with other Leads and on-site management to keep the entire campus running smoothly. This will include moving cars and keeping a safe work environment
Pay : $21.22 / hr
Shift : Mon-Fri, 8am to 430p
Key Roles / Job Responsiblities :
Work as one team : partner with fellow Lead Valets and site management to balance staffing, share resources, and solve problems across all 8 drivers.Shift huddles & handoffs : join quick start-of-shift huddles, share priorities, and give clean handoffs so each drive knows the plan.Surge support : redeploy people during peaks, cover call-outs, and float to hot spots when another drivers need help.Shared standards : keep the same playbook across drives for traffic flow, key control, incident steps, and guest recovery.Clear communication : use radio / message channels with brief, plain updates so everyone understands the plan.Keep traffic moving : set cones / signs, direct vehicles and valet attendants, and jump in to park or retrieve during rush periods.Run the shift : assign posts, build a simple break plan, update the lineup when needs change, and hand off cleanly at end of shift.Coach on the spot : model the standard, spot-train new hires and Leads, and give quick feedback that sticks.Protect guests and vehicles : follow key control, walk-around checks, speed limits, and parking guidelines every time.Handle issues fast : resolve guest concerns, perform quick service recovery, and escalate to your manager when needed.Keep things organized : maintain a tidy driveway, staging area, and podium; perform ticket and key checks regularly and preciselyDocument the day : record incidents before end of shift, note equipment needs, and submit simple daily reports.Campus assist : respond to help calls from other drives and coordinate with Lead Valets to restore normal flow.Successful Goals :
Clear driveways and short wait times during peaks across your drive and any drive you supportZero lost keys or unsecured vehicles; accurate logs at closeoutPosts covered on time with breaks that don’t create gapsConsistent standards across drives, with fast support to any area under pressureGuide and encourage lower level staff to ensure engagement and maintain a high level of performanceQualifications :
18 or older, valid driver’s license, and a driving record that can be insuredAble to jog short distances and lift 25–50 lbs (luggage, cones, equipment)Comfortable working outdoors in all weather with company-provided gearCan use a smartphone, two-way radio, and basic apps for schedules and logsWilling to work some evenings, weekends, and holidaysPreferred Qualifications :
Valet, parking, hospitality, or shift-lead experienceFamiliarity with scheduling or time / attendance toolsCollege degree, especially in Hospitality or a related fieldABM Healthcare Supported Services required testing
10 panel drug screen for controlled substancesPhysical examination – must be able to lift up to 50 poundsMMR titerHepatitis B vaccine series or signed declinationFlu shot (October 1 through April 30)PPD skin test (2-step)History of chicken pox or Varicella vaccines shotBenefit Information :
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.