Senior Staff Inbound Product Manager AI Interoperability, Governance & Secure Agent Experiences

What you get to do in this role :

Imagine leading the charge in next-generation AI interoperability and enterprise AI governance . In this role you will define and deliver core capabilities within ServiceNows AI Control product the platform that enables organizations to maintain security privacy monitoring guardrails and actionability across all AI usage.

You will be responsible for driving the evolution of ServiceNows AI governance layer ensuring enterprises can safely adopt and scale AI through :

• Strong security and privacy controls
• Real-time monitoring and observability of AI interactions
• Automated remediation and action workflows
• Guardrails that enforce safe compliant policy-aligned AI behavior
• Enterprise oversight across all AI agents models and integrations

This role places you at the center of AI transformation defining how secure and governed connectivity works across AI agents enterprise systems and external platformsleveraging emerging interoperability standards like Model Context Protocol (MCP) and Agent-to-Agent (A2A) frameworks.

Youll partner closely with engineering design security data governance and AI / ML teams to deliver a unified platform experience where AI access governance controls and observability converge. Youll also help shape industry standards by collaborating with leading partners and standards bodies.

If you want to shape the future of enterprise AI governancethis is your opportunity.

Qualifications :

To be successful in this role you have :

AI & Agent Ecosystem Expertise

Security Privacy & Data Protections

Product Execution & Leadership

AI UX / UI & Platform Experience

Communication & Stakeholder Collaboration

FD21

For positions in this location we offer a base pay of $187600 - $328300 plus equity (when applicable) variable / incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Remote Work : Yes

Employment Type : Full-time

Key Skills

Athletics,Fitness,Facilities Management,Agriculture,Communication,Archicad

Experience : years

Vacancy : 1