As a member of the Information Services Department, the Manager, Business Solutions – Information Governance and Risk will function as a liaison to the Information Governance and Risk teams, guiding and aligning their technological roadmaps with their business objectives and priorities. They will offer recommendations for new or alternative technology solutions as necessary and execute these suggestions with minimal disruption to business services.
ESSENTIAL FUNCTIONS :
- Actively engage key stakeholders, offering recommendations on departmental technology priorities, and ensuring the alignment of resources to ensure the successful completion of projects. This includes maintaining the existing technologies and tools utilized by the Firm's Information Governance and Risk departments.
- Work with leadership on priorities for the team and ensure alignment, resourcing and governance with key stakeholders
- Manage projects, allocate resources, and monitor performance deliverables to ensure timely completion of projects.
- Lead requirements gathering meetings in a way to ensure the end solution meets the requestors’ needs.
- Partner with business teams to create User Acceptance Test plans and serve as a liaison between technical and business teams when conducting the testing.
- Provide subject matter expertise in system reporting, training, and issue resolution
- Oversee the pertinent third-party vendor relationships.
- Suggest innovations and technical / process improvements that will lead to efficiencies and / or automation.
- Drive the development of a systems roadmap that will drive scalability, business optimization, and zero-touch processes.
- Keep abreast of intake, risk, and information governance application technologies through attendance of seminars, conferences, training programs, and meetings held by professional groups.
ADDITIONAL FUNCTIONS :
Special Projects, as assigned.QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES) :
Education :
Bachelor's Degree Computer Science, Information Technology, Engineering, Business Administration or related discipline or equivalent combination of education, training and experience in lieu of degree may be considered.Experience :
8 years legal IT industry experience, 5 years management or lead experience.Law firm experience required.Leadership experience on projects for cross-functional teams.Knowledge, Skills, & Abilities :
Experience with New Business Intake, Conflicts, Records Management, and Matter Mobility business processes and the software that supports them.Strong leadership and people skills to establish and maintain effective working relationships with Information Governance and Risk teams, IS managers and vendors.Strong professional communication both written and verbal.Highly organized with attention to detail and excellent follow-through skillsGather requirements and process mapping experience required.Strong ability to multi-task.Proactive, self-motivated with a high level of ownership and drive to achieve goals.Ability to navigate sometimes ambiguously-defined problems, developing creative solutions and delivering meaningful results.WORK ENVIRONMENT & PHYSICAL DEMANDS :
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS
Sedentary work : Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.
VISUAL ACUITY
Worker is required to have close visual acuity to perform an activity such as : preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
COMPENSATION & BENEFITS
The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and / or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are :
Atlantic City, Chicago, Denver, Las Vegas, Los Angeles, Minneapolis, Morristown, Princeton, Seattle, Washington, $130,000 to $158,000New York & San Francisco : $150,000 to $170,000